Aviation Tech Support Engineer – Customer Liaison

Textron; Wichita (KS); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive total rewards package

Eligible for Kansas state aviation tax credit of $5,000

Job summary

Textron in Wichita, Kansas, is seeking an Engineer in Customer Service for the Turboprop Team. The role involves providing technical assistance to service facilities and aircraft operators, as well as preparing technical proposals. Candidates should have a strong background in aircraft maintenance, particularly in avionics, along with excellent communication and customer service skills.

The position offers a competitive rewards package, including innovative benefits and a Kansas state aviation tax credit. Join Textron and be part of a legacy that encourages skill development and career growth.

Qualifications

• 4 years of relative aircraft maintenance experience with an A&P license.
• 2-year technical degree or bachelor's degree in relevant field with experience.
• Experience as an Avionics Technician performing troubleshooting on aircraft.

Responsibilities

• Provide technical assistance to service facilities and personnel.
• Organize technical data and problem summaries from reports.
• Act as a liaison between customers and Textron Aviation.

Skills

Aircraft maintenance experience with avionics knowledge

Excellent customer service skills

Oral and written communication skills

Good computer skills

Teamwork and self-motivation

Education

4 years of relative aircraft maintenance experience; A&P license

2-year technical degree in relevant field

Bachelor’s degree with experience in aircraft structural repair

Job description

Textron in Wichita, Kansas, is seeking an Engineer in Customer Service for the Turboprop Team. The role involves providing technical assistance to service facilities and aircraft operators, as well as preparing technical proposals. Candidates should have a strong background in aircraft maintenance, particularly in avionics, along with excellent communication and customer service skills.

The position offers a competitive rewards package, including innovative benefits and a Kansas state aviation tax credit. Join Textron and be part of a legacy that encourages skill development and career growth.