Aviation Public Information Officer (Administrative Officer)

City of Kansas City, MO; Kansas City (MO); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an Aviation Public Information Officer to enhance communication strategies for its airports. In this dynamic role, you will manage daily communications, serve as a spokesperson, and foster relationships with media outlets. Your expertise will be crucial in planning events and responding to crises, ensuring the public is well-informed about the aviation services offered. Join a team dedicated to excellence in public service and make a significant impact in the Kansas City community.

Qualifications

• 3 years of professional experience in business or public sector administration.
• Experience managing complex projects or programs.

Responsibilities

• Manage communications activities for the Kansas City Aviation Department.
• Serve as media spokesperson and manage media inquiries.
• Plan and promote news conferences and aviation education workshops.

Skills

Public Relations

Crisis Communication

Media Management

Project Management

Education

Bachelor's Degree

Job description

Aviation Public Information Officer (Administrative Officer)

Join to apply for the Aviation Public Information Officer (Administrative Officer) role at City of Kansas City, MO

Full-time position available with the Office of the City Manager, City Communications Division located at 601 Brasilia Ave.

Salary Range: $4,619-$6,928/month

Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-5:00 p.m.

Application Deadline: May 14, 2025

Responsibilities

• Manage daily and long-range communications activities for the Kansas City Aviation Department and its airports, Kansas City International Airport (MCI) and Kansas City Wheeler Downtown Airport (MKC).
• Serve as the news media spokesperson for the Aviation Department, available 24/7 for daily and emergency situations.
• Establish and maintain relationships with local, regional, and national news media; proactively and reactively interface with them.
• Pitch news stories and events to the media.
• Perform and arrange interviews across television, radio, print, and internet media.
• Collaborate with City Communications and Aviation staff on media inquiries and coverage.
• Make responsible judgment calls independently or with leadership.
• Monitor and report on media coverage.
• Develop positive stories about the Kansas City Airports System and its tenants.
• Plan and promote news conferences and aviation education workshops.
• Coordinate information dissemination with law enforcement, federal agencies, airlines, cargo carriers, and concessionaires during routine and emergency situations.
• Manage media aspects of special events and visits involving federal agencies, White House, and City officials.
• Escort media inside airport terminals and on airfields.
• Liaise with sports teams for media management during arrivals/departures.
• Utilize Crisis Communications plans to respond to and manage crises, reviewing and updating as needed.
• Respond to media inquiries and report to emergency operations during crises.
• Manage and post content on social media platforms for both airports and the Aviation Department.
• Assist in event planning, coordination, and promotion; provide media coverage through photographs and videos.
• Support departmental leadership with administrative tasks, report preparation, and inter-agency liaison roles.
• Handle service requests, inquiries, and complaints; improve procedures and participate in meetings.
• Write scripts and manage recordings for public address announcements.

Qualifications

REQUIRES an accredited Bachelor's degree and 3 years of professional experience in business or public sector administration, including at least 2 years managing complex projects or programs; or an equivalent combination of education and experience. Must have a valid driver's license, pass a drug screen, physical exam, FAA background check, and AOA driving test. Preference for experience in news/media and aviation/airport operations.

Additional Information

Applications are evaluated based on completeness and relevance. Submit detailed resumes via the City's ATS. Education must be from accredited institutions. Successful candidates must pass background checks and, if applicable, obtain residency within Kansas City, MO. The City values diversity and provides accommodations for disabilities. Veterans' preference points require specific documentation. For details, see the full job posting.