Aviation Project Manager — MRO & Client Liaison

West Star Aviation; East Alton (IL); On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Benefits start Day One

Medical, Dental & Vision coverage

401(k) with employer match

Paid holidays & vacation time

Flexible work schedules

Weekly pay

Job summary

West Star Aviation in East Alton, Illinois, seeks a Project Manager to oversee aviation maintenance projects, coordinate with customers, manage work orders, and ensure on-time delivery. You will work independently, handle multiple projects, and liaise with department managers on squawk approvals and deposits.

Requirements include 5–10 years in business aviation MRO, FAA paperwork familiarity, and strong customer service skills.

Qualifications

• 5-10 years in business aviation MRO preferred.
• General FAA paperwork, work orders and billing experience required.
• Extensive customer contact and customer service experience required.

Responsibilities

• Manage multiple projects independently and coordinate with customers and West Star personnel.
• Coordinate large projects and provide project management, pricing and customer support.
• Serve as central point of contact for customers and West Star staff, ensuring timely communications and outcomes.
• Ensure adherence to FAA guidelines and company safety rules; travel may be required.

Skills

5-10 years in business aviation MRO

FAA paperwork experience

Extensive customer contact experience

Education

High school diploma or equivalent

Airframe and Powerplant license beneficial

Aviation training beneficial

College education beneficial

Management, leadership and customer service training beneficial

Job description

West Star Aviation in East Alton, Illinois, seeks a Project Manager to oversee aviation maintenance projects, coordinate with customers, manage work orders, and ensure on-time delivery. You will work independently, handle multiple projects, and liaise with department managers on squawk approvals and deposits.

Requirements include 5–10 years in business aviation MRO, FAA paperwork familiarity, and strong customer service skills.