Aviation Project Manager: Aircraft MRO & Client Lead

West Star Aviation Inc.; Chattanooga (TN); On-site; USD 85,000 - 125,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K match

Paid time off

Weekly pay

Job summary

West Star Aviation Inc. is seeking a Project Manager in Chattanooga, TN to oversee aviation maintenance projects and coordinate with customers, departments, and FAA requirements.

You will manage multiple projects, ensure timely updates, and maintain high customer satisfaction. The role requires strong organizational skills, independent work, and excellent communication to support sales, contracts, and after-service follow-up.

Qualifications

• 5–10 years prior experience in business aviation MRO activities.
• Experience with FAA paperwork, work orders and billing processes.
• Extensive customer contact and customer service experience.

Responsibilities

• Interface with department managers as primary functions; assist with work order processing.
• Coordinate with customers on squawk approval and deposit processing; close WOs as needed.
• Work independently and manage multiple projects; coordinate large projects and customer support.
• Plan and coordinate overview of aircraft work flow; provide schedules as needed by scope.
• Serve as central point of contact for customers and West Star personnel; communicate clearly in English.
• Assist Sales and Contracts Departments for assigned aircraft; perform post-departure follow-up with customers.

Skills

Project management

Customer service

Communication

Analytical skills

Education

High school diploma

Airframe & Powerplant license beneficial

Aviation training

College degree beneficial

Management training beneficial

Driver's license or passport ideal

Job description

West Star Aviation Inc. is seeking a Project Manager in Chattanooga, TN to oversee aviation maintenance projects and coordinate with customers, departments, and FAA requirements.

You will manage multiple projects, ensure timely updates, and maintain high customer satisfaction. The role requires strong organizational skills, independent work, and excellent communication to support sales, contracts, and after-service follow-up.