Aviation Project & Customer Success Lead

Yingling Aviation; Wichita (KS); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Yingling Aviation in Wichita, KS seeks a Project Manager to serve as the Single Point of Contact for aircraft projects, safeguarding customer satisfaction and ensuring project success.

You will monitor schedules, coordinate production meetings, obtain customer approvals, manage deliveries, and liaise with all departments to maximize profitability while maintaining safety and compliance.

Qualifications

• Broad knowledge of business aircraft and systems.
• Familiarity with FAA regulations and foreign certification requirements.
• Excellent verbal and written communication skills.
• Read/write and speak English.
• Must have a valid passport and travel worldwide.
• Experience in aviation-related sales preferred.
• Bachelor’s degree in Sales/Marketing or related field; 10 years aircraft experience.

Responsibilities

• Serve as the single point of contact for project communications.
• Monitor projects and provide status reports through proper channels.
• Schedule and conduct production meetings and customer debriefs.
• Obtain customer approvals for requested services and manage schedules.
• Coordinate aircraft delivery and ensure records, loose equipment, and personal items are onboard.
• Present final invoices and assist with disputes and warranty claims.
• Maintain positive customer relations before, during, and after projects.

Skills

Verbal communication

Written communication

English proficiency

Project coordination

Education

Bachelor’s degree in Sales/Marketing or related field

Tools

Microsoft Word

Excel

Email

Job description

Yingling Aviation in Wichita, KS seeks a Project Manager to serve as the Single Point of Contact for aircraft projects, safeguarding customer satisfaction and ensuring project success.

You will monitor schedules, coordinate production meetings, obtain customer approvals, manage deliveries, and liaise with all departments to maximize profitability while maintaining safety and compliance.