Aviation Product Support Engineer I

PDS Tech Commercial; Englewood (CO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Benefits package

Job summary

PDS Tech Commercial in Englewood, CO is seeking a Product Support Engineer I to help troubleshoot and support prototype aviation communications systems. You will work with engineers, operators, and customers to diagnose issues and ensure product performance in dynamic environments.

The role offers hands-on experience across development and deployment lifecycles, with opportunities to grow technical expertise in mission-critical networks and cutting-edge aviation technologies.

Qualifications

• Bachelor's Degree in Engineering, Technology, Computer Science, Information Systems, or a related technical field.
• Typically 0-2 years of related professional experience.

Responsibilities

• Provide technical support for product and system prototypes.
• Assist with troubleshooting, diagnosing, and resolving product performance issues.
• Support product installation, integration, configuration, and testing activities.
• Identify errors, defects, and system issues and coordinate corrective actions with engineering teams and operators.
• Work closely with customers to understand technical requirements and recommend effective solutions.
• Support network and communications systems maintenance activities.
• Analyze technical data and help evaluate system performance.
• Follow test procedures, service manuals, and engineering documentation to ensure successful implementation and support.
• Collaborate with cross‑functional teams to improve product reliability and customer satisfaction.
• Learn and apply industry best practices related to communications systems, networks, and emerging technologies.

Skills

Wireless networks

Tactical comms

PC hardware/software

System maintenance

Customer communication

Troubleshooting

Analytical/problem solving

Education

Bachelor's Degree in Engineering or related field

Tools

Service manuals

Testing procedures

Job description

PDS Tech Commercial in Englewood, CO is seeking a Product Support Engineer I to help troubleshoot and support prototype aviation communications systems. You will work with engineers, operators, and customers to diagnose issues and ensure product performance in dynamic environments.

The role offers hands-on experience across development and deployment lifecycles, with opportunities to grow technical expertise in mission-critical networks and cutting-edge aviation technologies.