Product Support Engineer I 37764070

PDS Tech Commercial; Englewood (CO); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Career growth

Benefits package

Job summary

PDS Tech Commercial in Englewood, CO is seeking a Product Support Engineer I to help troubleshoot and support prototype aviation communications systems. You will work with engineers, operators, and customers to diagnose issues and ensure product performance in dynamic environments.

The role offers hands-on experience across development and deployment lifecycles, with opportunities to grow technical expertise in mission-critical networks and cutting-edge aviation technologies.

Qualifications

• Bachelor's Degree in Engineering, Technology, Computer Science, Information Systems, or a related technical field.
• Typically 0-2 years of related professional experience.

Responsibilities

• Provide technical support for product and system prototypes.
• Assist with troubleshooting, diagnosing, and resolving product performance issues.
• Support product installation, integration, configuration, and testing activities.
• Identify errors, defects, and system issues and coordinate corrective actions with engineering teams and operators.
• Work closely with customers to understand technical requirements and recommend effective solutions.
• Support network and communications systems maintenance activities.
• Analyze technical data and help evaluate system performance.
• Follow test procedures, service manuals, and engineering documentation to ensure successful implementation and support.
• Collaborate with cross‑functional teams to improve product reliability and customer satisfaction.
• Learn and apply industry best practices related to communications systems, networks, and emerging technologies.

Skills

Wireless networks

Tactical comms

PC hardware/software

System maintenance

Customer communication

Troubleshooting

Analytical/problem solving

Education

Bachelor's Degree in Engineering or related field

Tools

Service manuals

Testing procedures

Job description

Launch Your Engineering Career in Aviation Innovation

Product Support Engineer | Help Shape the Future of Advanced Communication Systems

PDS Tech Commercial is partnering with a leading organization in the aviation industry to hire a Product Support Engineer in Englewood, CO . If you're an aspiring engineer with a passion for technology, communications systems, troubleshooting, and customer support, this is an exciting opportunity to gain hands‑on experience supporting cutting‑edge products and prototypes that make a real‑world impact.

Location: Englewood, CO

Pay Rate: $31.97/hour

Build Solutions That Keep Mission-Critical Systems Running

As a Product Support Engineer , you'll play an important role in supporting advanced products and system prototypes throughout their development and deployment lifecycle. You'll work alongside engineers, operators, and customers to troubleshoot issues, support testing activities, and help ensure products perform as intended in challenging and dynamic environments.

This position offers a unique opportunity to strengthen your technical expertise while contributing to innovative communications and network technologies within the aviation and defense sectors.

What You'll Do

As a Product Support Engineer I, you will:

• Provide technical support for product and system prototypes.
• Assist with troubleshooting, diagnosing, and resolving product performance issues.
• Support product installation, integration, configuration, and testing activities.
• Identify errors, defects, and system issues and coordinate corrective actions with engineering teams and operators.
• Work closely with customers to understand technical requirements and recommend effective solutions.
• Support network and communications systems maintenance activities.
• Analyze technical data and help evaluate system performance.
• Follow test procedures, service manuals, and engineering documentation to ensure successful implementation and support.
• Collaborate with cross‑functional teams to improve product reliability and customer satisfaction.
• Learn and apply industry best practices related to communications systems, networks, and emerging technologies.

Required Qualifications

Education

• Bachelor's Degree in Engineering, Technology, Computer Science, Information Systems, or a related technical field.
• Typically 0-2 years of related professional experience.

Technical Skills

• Exposure to:
• Wireless networks
• Tactical communications systems
• Personal computer hardware and software
• System‑level maintenance of communications and network systems
• Strong communication and customer interface skills.
• Ability to learn complex technical systems and apply troubleshooting methodologies.
• Strong analytical, problem‑solving, and organizational abilities.

Preferred Qualifications

• Familiarity with military operations, logistics, or tactical communications environments.
• Understanding of network integration and traditional communications systems and sensors.
• Ability to read and interpret schematics and technical documentation.
• Experience using service manuals and following test procedures.
• Knowledge of logical troubleshooting techniques.
• Experience working with:
• RF (Radio Frequency) systems
• Vehicle installation and maintenance procedures
• Communications equipment integration
• Background in:
• Aerospace and Defense
• Government programs
• U.S. Military operations
• Prior leadership experience in military or civilian organizations.

What Makes You Successful

We're looking for someone who is:

• Curious and eager to learn emerging technologies.
• Passionate about solving technical challenges.
• Customer‑focused with excellent interpersonal skills.
• Comfortable working in collaborative, fast‑paced environments.
• Detail‑oriented and committed to delivering high‑quality results.
• Ready to grow their engineering career while supporting innovative products and systems.

Why Join Us?

At PDS Tech Commercial , we connect talented professionals with opportunities that drive innovation and advancement. This role offers the chance to gain valuable experience supporting next‑generation communications and network technologies while working alongside industry experts.

What You’ll Enjoy

• Competitive pay of $31.97/hour
• Exposure to cutting‑edge aviation, communications, and defense technologies
• Hands‑on experience supporting prototype and advanced systems
• Collaborative and supportive engineering environment
• Opportunities to learn from experienced industry professionals
• Career growth and professional development opportunities
• Meaningful work that contributes to mission‑critical operations and technological advancement

Benefit offerings available for our associates include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Pay Details: $31.97 per hour

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only:

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.