Product Support Engineer I 37764070

PDS; Englewood (CO); Presencial; USD 36.000 - 52.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

Life insurance

Short-term disability

Voluntary benefits

EAP program

Commuter benefits

401K plan

Descripción de la vacante

PDS Tech Commercial in Englewood, CO is seeking a Product Support Engineer I to help troubleshoot prototypes and support advanced communications systems in aviation and defense contexts. You will collaborate with engineers, operators, and customers to diagnose issues, assist testing, and ensure systems perform as intended.

The role emphasizes learning, strong communication, and hands-on installation, configuration, and maintenance of networked products.

Formación

• Bachelor's degree in a technical field.
• Typically 0–2 years of related professional experience.
• Ability to learn complex technical systems and apply troubleshooting methodologies.

Responsabilidades

• Provide technical support for product and system prototypes.
• Assist with troubleshooting, diagnosing, and resolving product performance issues.
• Support product installation, integration, configuration, and testing activities.
• Identify errors, defects, and system issues and coordinate corrective actions with engineering teams and operators.
• Work closely with customers to understand technical requirements and recommend effective solutions.
• Support network and communications systems maintenance activities.
• Analyze technical data and help evaluate system performance.
• Follow test procedures, service manuals, and engineering documentation to ensure successful implementation and support.
• Collaborate with cross-functional teams to improve product reliability and customer satisfaction.
• Learn and apply industry best practices related to communications systems, networks, and emerging technologies.

Conocimientos

Wireless networks

Tactical comms

PC hardware

System maintenance

Communication skills

Troubleshooting

Analytical thinking

Educación

Bachelor's degree in Engineering/Tech/CS/IS

Descripción del empleo

Launch Your Engineering Career in Aviation Innovation

Product Support Engineer | Help Shape the Future of Advanced Communication Systems

PDS Tech Commercial is partnering with a leading organization in the aviation industry to hire a Product Support Engineer in Englewood, CO. If you're an aspiring engineer with a passion for technology, communications systems, troubleshooting, and customer support, this is an exciting opportunity to gain hands‑on experience supporting cutting‑edge products and prototypes that make a real‑world impact.

Location: Englewood, CO
Pay Rate: $31.97/hour

Build Solutions That Keep Mission‑Critical Systems Running

As a Product Support Engineer , you'll play an important role in supporting advanced products and system prototypes throughout their development and deployment lifecycle. You'll work alongside engineers, operators, and customers to troubleshoot issues, support testing activities, and help ensure products perform as intended in challenging and dynamic environments.

This position offers a unique opportunity to strengthen your technical expertise while contributing to innovative communications and network technologies within the aviation and defense sectors.

What You'll Do

As a Product Support Engineer I, you will:

• Provide technical support for product and system prototypes.
• Assist with troubleshooting, diagnosing, and resolving product performance issues.
• Support product installation, integration, configuration, and testing activities.
• Identify errors, defects, and system issues and coordinate corrective actions with engineering teams and operators.
• Work closely with customers to understand technical requirements and recommend effective solutions.
• Support network and communications systems maintenance activities.
• Analyze technical data and help evaluate system performance.
• Follow test procedures, service manuals, and engineering documentation to ensure successful implementation and support.
• Collaborate with cross-functional teams to improve product reliability and customer satisfaction.
• Learn and apply industry best practices related to communications systems, networks, and emerging technologies.

Required Qualifications

Education

• Bachelor's Degree in Engineering, Technology, Computer Science, Information Systems, or a related technical field.
• Typically 0-2 years of related professional experience.

Technical Skills

• Exposure to:
  • Wireless networks
  • Tactical communications systems
  • Personal computer hardware and software
  • System‑level maintenance of communications and network systems
• Strong communication and customer interface skills.
• Ability to learn complex technical systems and apply troubleshooting methodologies.
• Strong analytical, problem‑solving, and organizational abilities.

Preferred Qualifications

Candidates with any of the following experience are highly encouraged to apply:

• Familiarity with military operations, logistics, or tactical communications environments.
• Understanding of network integration and traditional communications systems and sensors.
• Ability to read and interpret schematics and technical documentation.
• Experience using service manuals and following test procedures.
• Knowledge of logical troubleshooting techniques.
• Experience working with:
  • RF (Radio Frequency) systems
  • Vehicle installation and maintenance procedures
  • Communications equipment integration
• Background in:
  • Aerospace and Defense
  • Government programs
  • U.S. Military operations
• Prior leadership experience in military or civilian organizations.

What Makes You Successful

We're looking for someone who is:

• Curious and eager to learn emerging technologies.
• Passionate about solving technical challenges.
• Customer-focused with excellent interpersonal skills.
• Comfortable working in collaborative, fast‑paced environments.
• Detail‑oriented and committed to delivering high‑quality results.
• Ready to grow their engineering career while supporting innovative products and systems.

Why Join Us?

At PDS Tech Commercial, we connect talented professionals with opportunities that drive innovation and advancement. This role offers the chance to gain valuable experience supporting next‑generation communications and network technologies while working alongside industry experts.

What You'll Enjoy

• Competitive pay of $31.97/hour
• Exposure to cutting‑edge aviation, communications, and defense technologies
• Hands‑on experience supporting prototype and advanced systems
• Collaborative and supportive engineering environment
• Opportunities to learn from experienced industry professionals
• Career growth and professional development opportunities
• Meaningful work that contributes to mission‑critical operations and technological advancement

Take the Next Step in Your Engineering Career

If you're ready to apply your technical skills, expand your knowledge, and support innovative communications and network systems, we want to hear from you.

This position requires use of information or access to facilities subject to the International Traffic in Arms Regulations (ITAR) and/or Export Administration Regulations (EAR). These regulations may limit access of controlled technologies: 1) to U.S. Persons, including U.S. Citizens, lawful permanent residents, and other narrow categories including refugees and asylees, or 2) to certain foreign nationals that have received an export license.

Pay Details: $31.97 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

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