Aviation Passenger Services Specialist

Menzies Aviation; New York (NY); On-site; USD 32,000 - 52,000; Full time

Job summary

Menzies Aviation is seeking to fill a Passenger Services role focused on assisting passengers and their property, ensuring safe arrival at destinations. The role involves check-in, seat designation, documentation verification, and coordinating with government and airport operations to support on-time departures.

The team emphasizes safety, compliance, and customer service in dynamic airport environments. Flexible shifts, weekend and holiday work, and the ability to work indoors and outdoors are

Qualifications

• Must be at least 18 years of age.
• Possess/maintain a valid Drivers License and other FAA required identification/seals.
• Must be able to speak, read, and write in English.
• Must be available and flexible to work variable shifts including weekends and holidays.
• Work is done indoors and outdoors – must be comfortable working in all weather conditions.
• Able to continuously lift, push and pull up to 70 lbs.

Responsibilities

• Computerized check-in of passengers for international and domestic travel.
• Designate seat assignments.
• Verify documentation for international and domestic flights.
• Ensure correct boarding passes are provided to each passenger for the assigned charter flight.
• Verify ticket and seat reservations.
• Match manifest to on-board count
• Assist with various governmental agency requirements.
• Connect and disconnect Jetway/stairs as necessary.
• Announce arrivals and departures as necessary.

Skills

Age 18+

FAA IDs

English proficiency

Shift flexibility

Indoor/Outdoor

Lifting 70 lbs

Job description

Menzies Aviation is seeking to fill a Passenger Services role focused on assisting passengers and their property, ensuring safe arrival at destinations. The role involves check-in, seat designation, documentation verification, and coordinating with government and airport operations to support on-time departures.

The team emphasizes safety, compliance, and customer service in dynamic airport environments. Flexible shifts, weekend and holiday work, and the ability to work indoors and outdoors are