Airport Passenger Services Specialist - Early Mornings

Tampa International Airport; Boston (MA); Sur place; USD 25 000 - 30 000; Plein temps

Résumé du poste

MenziesAviation is seeking a Lobby Agent to assist passengers in the airport terminal, providing customer service, managing lobby flow, and supporting check-in and operations. The role involves guiding passengers, assisting with kiosks, baggage, and general inquiries while maintaining a safe, organized lobby.

Candidates should have a high school diploma or GED, strong communication, and the ability to work in a fast-paced, passenger-focused environment.

Qualifications

• Strong communication and interpersonal skills are essential.
• Ability to work in a fast-paced, customer-focused environment.

Responsabilités

• Greet passengers in the airport lobby and provide professional customer service.
• Assist passengers with kiosks, check-in procedures, boarding passes, and baggage tagging.
• Direct passengers to lines, gates, counters or services to maintain smooth lobby flow.
• Support irregular operations during delays, cancellations, and peak travel periods.

Connaissances

Customer service

Communication

Teamwork

Adaptability

Formation

High school diploma or GED

Outils

Airport systems

Description du poste

MenziesAviation is seeking a Lobby Agent to assist passengers in the airport terminal, providing customer service, managing lobby flow, and supporting check-in and operations. The role involves guiding passengers, assisting with kiosks, baggage, and general inquiries while maintaining a safe, organized lobby.

Candidates should have a high school diploma or GED, strong communication, and the ability to work in a fast-paced, passenger-focused environment.