Aviation Passenger Service Agent (Part-Time)

Skywest United Express; Aspen (CO); On-site; USD 23,000 - 32,000; Part time

Job summary

SkyWest Airlines in Aspen, Colorado is seeking a part-time Customer Service Agent to deliver frontline service to our passengers. You will greet travelers, issue tickets, assign seats, check bags, board flights, rebook when needed, and assist customers with special needs in a prompt and friendly manner.

You will work closely with ground crews and flight crews, handle cancellations and delays with calm professionalism, and participate in ongoing training for United Express and Delta operations.

Qualifications

• 18 years of age or older
• Have a High School Diploma or GED
• Pass a pre-placement background check and drug screen
• Legally authorized to work in the United States for any employer without sponsorship
• Lift 50 lbs. with or without reasonable accommodation
• This position requires a flexible schedule, including split shifts that may occur during early mornings, afternoons, evenings, weekends, and holidays
• Due to the nature of the operation, employees may be asked to remain onsite beyond their scheduled end time in response to irregular operations
• This is a part-time position, starting at $20 per hour
• This is not a Department of Transportation safety-sensitive position

Responsibilities

• Greet passengers, issue tickets, provide seat assignments, check baggage, board flights, assist customers who arrive without their luggage, and rebook passengers, all in a prompt and friendly manner
• Assist passengers with special-needs and resolve customer complaints
• Communicate clearly with ground personnel and flight crews
• Calmly handle situations such as canceled and delayed flights
• Perform other duties as assigned

Skills

Customer service

Communication

Flexibility

Education

High School Diploma or GED

Job description

SkyWest Airlines in Aspen, Colorado is seeking a part-time Customer Service Agent to deliver frontline service to our passengers. You will greet travelers, issue tickets, assign seats, check bags, board flights, rebook when needed, and assist customers with special needs in a prompt and friendly manner.

You will work closely with ground crews and flight crews, handle cancellations and delays with calm professionalism, and participate in ongoing training for United Express and Delta operations.