Aviation Operations Lead: Field & Crisis Management

Prime Appearance; Dallas (TX); On-site; USD 110,000 - 170,000; Full time

Job summary

PrimeFlight Aviation Services, Inc. is seeking an Operations Manager to oversee field operations, lead the operations team, and coordinate with airlines and airport authorities to implement procedures and policies.

You will play a key role in crisis management, oversee day-to-day operations, and drive continuous improvement with senior leadership to boost efficiency and maintain safety across multiple stations; substantial travel is required (>75%).

Qualifications

• 5 years of leadership/operational experience.
• Established leader in managing large teams.
• In-depth knowledge of airport operational procedures and regulatory requirements.

Responsibilities

• Manage the delivery of services for customer airlines and airports in accordance with the contract and within the agreed budget level.
• Ensure safety and security policies and procedures are in accordance with all applicable standards set.
• Liaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other airport stakeholders.
• Manage local Recruiting and Staffing initiatives, following recruiting and hiring policies and procedures and ensuring staffing levels are maintained to meet internal/external service level/quality assurance standards.
• Monitor performance and take action to correct any shortfalls.
• Collaborate with Senior leadership operational gaps, irregularities and audits.
• Guide and mentor the local team.
• Investigate and report all accidents, incidents, and irregularities, including work-related accidents/incidents, passenger incidents involving PrimeFlight employees and property and/or aircraft damage.
• Ensure compliance with all local, state, and federal regulations and laws as well as required security measures.
• Promote and support workplace diversity initiatives.
• Assist and/or lead startup operations across all lines of business.
• The ability to backfill open leadership positions during times of vacancy.
• Perform any additional duties as assigned by management.

Skills

Leadership

Operations management

Team management

Project management

Job description

PrimeFlight Aviation Services, Inc. is seeking an Operations Manager to oversee field operations, lead the operations team, and coordinate with airlines and airport authorities to implement procedures and policies.

You will play a key role in crisis management, oversee day-to-day operations, and drive continuous improvement with senior leadership to boost efficiency and maintain safety across multiple stations; substantial travel is required (>75%).