Senior Airport Operations Manager

Primeflight-Aviation-5; City of Syracuse (NY); On-site; USD 90,000 - 130,000; Full time

Job summary

PrimeFlightAviation Services, Inc. seeks an Operations Manager to oversee field operations, lead the operations team, coordinate with airlines and airport authorities, and ensure implementation of procedures and policies.

The role drives crisis management and continuous process improvement in collaboration with senior leadership. Responsibilities span service delivery, safety/compliance, staffing, performance monitoring, audits, and startup operations across lines of business, with travel up to

Qualifications

• 18 years of age or older.
• Eligible to work in the United States.
• Ability to work in office, onsite, Monday-Friday.
• 5 years of Leadership/Operational experience.
• Established leader in managing large teams.
• Project Management experience is a plus.
• In-depth knowledge of airport operational procedures and regulatory requirements.
• Strong leadership and team management skills.
• Must have a valid state-issued driver's license with an acceptable driving record.
• Communicate effectively in English (reading, writing, speaking).
• Effectively communicate with colleagues and clients, both in-person and through electronic means.
• Pass a background check and drug screen.
• Travel requirement >75% travel between airport stations and for meetings.
• Must be flexible to work extended hours on occasion to support our field operations.

Responsibilities

• Manage the delivery of services for customer airlines and airports in accordance with the contract and within the agreed budget level.
• Ensure safety and security policies and procedures are in accordance with all applicable standards set.
• Liaise with airline station managers, airport operations managers, handling agents, Customs, Immigration and Security officials, and other airport stakeholders.
• Manage local Recruiting and Staffing initiatives, following recruiting and hiring policies and procedures and ensuring staffing levels are maintained to meet internal/external service level/quality assurance standards.
• Monitor performance and take action to correct any shortfalls.
• Collaborate with Senior leadership operational gaps, irregularities and audits.
• Guide and mentor the local team.
• Investigate and report all accidents, incidents, and irregularities, including work-related accidents/incidents, passenger incidents involving PrimeFlight employees and property and/or aircraft damage.
• Ensure compliance with all local, state, and federal regulations and laws as well as required security measures.
• Promote and support workplace diversity initiatives.
• Assist and/or lead startup operations across all lines of business.
• The ability to backfill open leadership positions during times of vacancy.
• Perform any additional duties as assigned by management.

Skills

Leadership/Operational experience

Team management

English communication

Project management

Job description

PrimeFlightAviation Services, Inc. seeks an Operations Manager to oversee field operations, lead the operations team, coordinate with airlines and airport authorities, and ensure implementation of procedures and policies.

The role drives crisis management and continuous process improvement in collaboration with senior leadership. Responsibilities span service delivery, safety/compliance, staffing, performance monitoring, audits, and startup operations across lines of business, with travel up to