Aviation On-Site Concierge & Guest Services

Jet Linx Aviation; Nashville (TN); On-site; USD 57,308,000 - 85,962,000; Full time

Job summary

Jet Linx Aviation in Nashville seeks a Jr Concierge to provide on-site support and uphold the base’s service standards. You will assist with front-of-house duties, stock management, and guest interactions while ensuring a polished, welcoming environment.

The role requires the ability to work non-standard hours, weekends, and holidays, with a focus on attention to detail and customer satisfaction in a fast-paced aviation setting.

Qualifications

• High school diploma or equivalent.
• 1 year of professional customer service experience preferred.
• Aviation industry experience or interest preferred.

Responsibilities

• Purchase stock per Jet Linx standards and submit accurate expense reports.
• Communicate, document, and resolve complaints, escalating when necessary.
• Operate client vehicles cautiously around property and aircraft/ground equipment.
• Ensure lobby, meeting areas, entryways and restrooms are clean, organized and inviting.
• Maintain regular, on-site attendance.
• Demonstrate Jet Linx’s core values and “Supply the High” in all interactions.
• Perform other duties as assigned.

Skills

Customer service

Communication

MS Office

Teamwork

Attention to detail

Problem solving

Time management

Education

High school diploma or equivalent

Tools

MS Office Suite

Job description

Jet Linx Aviation in Nashville seeks a Jr Concierge to provide on-site support and uphold the base’s service standards. You will assist with front-of-house duties, stock management, and guest interactions while ensuring a polished, welcoming environment.

The role requires the ability to work non-standard hours, weekends, and holidays, with a focus on attention to detail and customer satisfaction in a fast-paced aviation setting.