Aviation MRO Planner: Orders, Quotes & Vendors

Team JAS, Inc.; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free health insurance

6% 401k match

Generous PTO

Dental Insurance

Vision Insurance

Employee Stock Purchase Plan

Paid Holidays

Floating Holidays

Legal Plan Options

Parental Leave

Long Term Disability

Short Term Disability

Job summary

Team JAS, Inc. in Jacksonville, FL is seeking a Maintenance, Repair, & Overhaul (MRO) Planner to ensure the smooth flow of repair orders from quote to delivery.

You will manage customer repair orders in Quantum Control, coordinate with vendors, and monitor turnaround times to satisfy customers. The ideal candidate has at least 2 years in order management or admin support within aviation or repair services, strong organizational and communication skills, and proficiency with Microsoft Office.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in order management, customer service, or administrative support.
• Strong organizational skills with the ability to manage multiple tasks, deadlines, and priorities.
• Excellent written and verbal communication, including professional email correspondence.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work collaboratively with customers, vendors, and internal departments.
• Basic problem-solving skills and adherence to established processes.

Responsibilities

• Order Management & Follow-Up: Place orders for parts and repairs, ensuring timely sourcing and updating status.
• Customer Quotes & Communication: Provide accurate quotes and maintain clear customer communications.
• Vendor Coordination & Quality Control: Coordinate third-party vendors and monitor vendor performance.
• Repair Order Monitoring: Track overdue orders and maintain notes throughout the cycle.
• Parts Sourcing & Management: Source parts and ensure timely availability for repairs.
• Rotable Equipment Management: Manage rotables and tracking throughout repair processes.
• System Updates & Record Maintenance: Update Quantum Control with real-time order information.
• Administrative Support: Prepare reports, maintain files, and assist Maintenance Manager.
• Customer Service & Problem-Solving: Address inquiries and ensure customer satisfaction.
• Assist in Pulling Parts for Repairs: Help clerks retrieve parts after customer approvals.

Skills

Organizational skills

Communication skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Quantum Control

Job description

Team JAS, Inc. in Jacksonville, FL is seeking a Maintenance, Repair, & Overhaul (MRO) Planner to ensure the smooth flow of repair orders from quote to delivery.

You will manage customer repair orders in Quantum Control, coordinate with vendors, and monitor turnaround times to satisfy customers. The ideal candidate has at least 2 years in order management or admin support within aviation or repair services, strong organizational and communication skills, and proficiency with Microsoft Office.