Aviation Hub Services Supervisor

unitedgroundexpressexternal; Colorado; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Flight privileges

Discount program

Vacation & Sick Time

Medical plan options

Flexible Spending Accounts

401(k)

Paid training

Parking/transportation assistance

Annual incentive plan

Job summary

United Ground Express at Denver International Airport is seeking a Supervisor to oversee station personnel and ensure compliance with safety, quality, and service standards across the operation. You will coach staff, manage schedules, and uphold a positive, efficient work environment to deliver outstanding customer service.

The role requires aviation leadership experience, a High School Diploma with supervisory background, and a flexible, hands-on approach to a 24/7 operation.

Qualifications

• Minimum 2 years of aviation leadership experience.
• High School Diploma and previous supervisory experience.
• Ability to work independently in a dynamic, fast paced operational environment.
• Analytical thinking, goal-directed leadership, and service-oriented performance.
• Strong communication and interpersonal skills.
• Strong problem-solving skills and drive for excellence.
• Organization and planning skills.
• Strong leadership skills with the ability to motivate and coach others.
• Experience supervising Union represented work group preferred.
• Must possess and maintain a valid US state driver’s license.

Responsibilities

• Provide coaching and direction to the station personnel to achieve or exceed performance expectations.
• Ensure compliance with all safety requirements.
• Set a positive example for the station team members to ensure excellent customer service.
• Schedule and monitor daily work assignments to ensure proper staffing levels while delivering a superior level of customer service.
• Ensure all employees are properly trained and understand their assigned duties.
• Ensure any injuries, incidents, accidents, and/or customer service issues are properly reported and processed.
• Maintain a safe, caring, dependable and efficient operation at all times.
• Perform other duties as assigned.

Skills

Aviation leadership

Supervisory experience

Communication skills

Problem-solving

Organization & planning

Independent work

MS Office applications

Driver's license

Education

High School Diploma

Tools

MS Office suite

Job description

United Ground Express at Denver International Airport is seeking a Supervisor to oversee station personnel and ensure compliance with safety, quality, and service standards across the operation. You will coach staff, manage schedules, and uphold a positive, efficient work environment to deliver outstanding customer service.

The role requires aviation leadership experience, a High School Diploma with supervisory background, and a flexible, hands-on approach to a 24/7 operation.