Pilot Services Team Lead

United Airlines; Denver (CO); On-site; USD 61,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

Life insurance

401(k)

Flight privileges

Paid holidays

Paid time off

Job summary

United Airlines in Denver seeks a Supervisor for Flight Operations to lead a team responsible for pilot hotel reservations, badges, iPad support, fingerprinting and visa applications. You will coach six direct reports and partner with Flight Operations, Flight Training and the FTC Campus to keep operations running smoothly.

Candidates should have at least 3+ years in related roles and an associate degree or 2 years of experience; strong communication and time-management skills are essential.

Qualifications

• Associate degree or 2 years of relevant work experience.
• 3+ years of related experience.
• Time management, adaptability and organization skills.
• Excellent verbal and written communications skills.
• Must be legally authorized to work in the United States without sponsorship.
• Interview required to meet job qualifications.
• Reliable, punctual attendance is essential.

Responsibilities

• Supervise pilot hotel reservations, badges, iPad troubleshooting, fingerprinting, and visa applications.
• Supervise SIDA badge signatories and provide internal employee support.
• Manage a team of 6, coaching and developing direct reports.
• Support Flight Operations, Flight Training, and the FTC Campus.
• Work a flexible schedule in a 7-day operation, including weekends and holidays.
• Onboarding of new-hire pilot classes including fingerprinting and I-9 processing.
• Provide corporate badging for pilots and new hires across the Flight Ops system.
• iPad support services for pilots including troubleshooting, configuration, and inventory management.
• Hotel assignments for pilots in training.
• Handle records, forms, fingerprinting, shipping, supply orders, and customer service.
• Customer service for visa applications and passport handling.

Skills

Time management

Adaptability

Organization skills

Verbal and written communication

Reliable, punctual attendance

Education

Associate degree

Bachelor's degree

Job description

United Airlines in Denver seeks a Supervisor for Flight Operations to lead a team responsible for pilot hotel reservations, badges, iPad support, fingerprinting and visa applications. You will coach six direct reports and partner with Flight Operations, Flight Training and the FTC Campus to keep operations running smoothly.

Candidates should have at least 3+ years in related roles and an associate degree or 2 years of experience; strong communication and time-management skills are essential.