Aviation Ground Operations Leader

lliance Ground International; West Palm Beach (FL); Sur place; USD 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Paid vacation

Medical/dental/vision for full-time

Free uniforms

On-the-job training

401(k)

Travel discounts

Résumé du poste

Alliance Ground International (AGI) is seeking a General Manager in the West Palm Beach area to oversee all station operations, lead multiple departments, and manage the budget. You will supervise managers and frontline staff, ensure service excellence for airline customers, and drive safety compliance across the operation.

Ideal candidates will have at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body

Qualifications

• Five years of progressive aviation management experience including customer service and ground handling.
• Bachelor’s degree in Business or a related field or a relevant combination of education and experience.
• Ability to manage station budgets and oversee billing processes with accuracy.

Responsabilités

• Oversee all station operations including ramp, cabin cleaning services, GSE maintenance, and customer service.
• Manage the station budget and ensure accurate and timely billing.
• Direct managers and support staff and schedule to ensure adequate staffing.
• Maintain relationships with customers and respond promptly to service requests.
• Assist recruitment and oversee on‑the‑job training and continuous development.
• Enforce safety regulations and company policies; pursue future business opportunities.

Connaissances

General management

Leadership

Customer service

Communication

Budget management

Formation

Bachelor's degree in Business or related field

Outils

GSE maintenance procedures

Budget reporting software

Radio/communication equipment

Description du poste

Alliance Ground International (AGI) is seeking a General Manager in the West Palm Beach area to oversee all station operations, lead multiple departments, and manage the budget. You will supervise managers and frontline staff, ensure service excellence for airline customers, and drive safety compliance across the operation.

Ideal candidates will have at least five years of progressive aviation management experience, including customer service and ground handling for wide-body and narrow-body