Aviation Ground Operations Lead & Compliance Manager

Alliance Ground International; Phoenix (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

Alliance Ground International in Phoenix, AZ is seeking an Account Manager to coordinate ground operations, manage staff and ensure regulatory compliance. You will audit operations, train teams, and maintain KPI reporting while building strong stakeholder relationships.

The role requires a Associates degree or 3–5 years related experience, a valid US driver's license, and airport badge clearance. Excellent English and problem-solving skills are essential.

Qualifications

• Associates degree from college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Valid US driver's license and successful completion of required airport badging process.
• Ground handling management experience preferred; strong communication and organizational skills.

Responsibilities

• Coordinate activities with customers, suppliers and government agencies to ensure regulatory compliance and satisfaction.
• Conduct audits, train staff, and maintain safety and KPI reporting.
• Build and maintain relationships with stakeholders; resolve conflicts promptly.
• Ensure efficient inbound/outbound flight operations and adherence to safety procedures.

Skills

People management

Customer focus

Analytical ability

Excellent English

Education

Associates degree

3–5 years related experience

Tools

Microsoft Office

Job description

Alliance Ground International in Phoenix, AZ is seeking an Account Manager to coordinate ground operations, manage staff and ensure regulatory compliance. You will audit operations, train teams, and maintain KPI reporting while building strong stakeholder relationships.

The role requires a Associates degree or 3–5 years related experience, a valid US driver's license, and airport badge clearance. Excellent English and problem-solving skills are essential.