Aviation Front Desk: Guest Services & Coordination

Atlantic Aviation Corporation; Birmingham (AL); On-site; USD 19,000 - 27,000; Full time

Job summary

Atlantic Aviation is seeking a Front Desk Customer Service Representative at the Birmingham, AL facility (BHM) to welcome clients and coordinate service interactions for corporate aircraft and general aviation operations. You will be the first point of contact, delivering professional, courteous service in a fast-paced aviation setting.

The role involves handling schedules, client interactions, and facilitating requests for flight departments and high-profile clients, with an emphasis on

Qualifications

• Customer service experience preferred.
• Excellent communication and interpersonal skills.
• Ability to multitask in a fast-paced aviation setting.
• Professional appearance and demeanor required.

Responsibilities

• Be the first point of contact for clients arriving at the facility.
• Interact with flight departments and high-profile clients.
• Support services for corporate aircraft, cargo and passenger charters.
• Assist with general aviation activities as needed.

Job description

Atlantic Aviation is seeking a Front Desk Customer Service Representative at the Birmingham, AL facility (BHM) to welcome clients and coordinate service interactions for corporate aircraft and general aviation operations. You will be the first point of contact, delivering professional, courteous service in a fast-paced aviation setting.

The role involves handling schedules, client interactions, and facilitating requests for flight departments and high-profile clients, with an emphasis on