Aviation Front Desk Agent — Customer Service & Charters

Atlantic Aviation FBO Services, Inc.; Birmingham (AL); On-site; USD 22,000 - 25,000; Full time

Job summary

Atlantic Aviation FBO Services, Inc. is hiring for a Front Desk Customer Service Representative in Birmingham, AL. The role involves greeting clients, coordinating services for corporate aviation, and processing sales and fuel transactions.

The position requires a high school diploma or GED, 18+ years of age, a valid driver’s license, and customer-service experience. The job offers a $16.50 per hour pay rate with a schedule that includes weekends, overtime, and on-call duties.

Qualifications

• Experience in customer service or hospitality is required.
• Demonstrates strong interpersonal and communication skills.
• Able to perform basic math and operate in a fast-paced environment.

Responsibilities

• Provide professional service and assistance to customers.
• Make hotel and catering reservations for inbound and outbound aircraft.
• Process customer purchases and fuel transactions.
• Collaborate with line service and pilots to meet all customer needs.
• Occasionally travel to support another Atlantic location as needed.
• Flexibility to work shifts including weekends, holidays, and overtime.

Skills

Customer service

Education

High school diploma or GED

Job description

Atlantic Aviation FBO Services, Inc. is hiring for a Front Desk Customer Service Representative in Birmingham, AL. The role involves greeting clients, coordinating services for corporate aviation, and processing sales and fuel transactions.

The position requires a high school diploma or GED, 18+ years of age, a valid driver’s license, and customer-service experience. The job offers a $16.50 per hour pay rate with a schedule that includes weekends, overtime, and on-call duties.