Aviation Front Desk Customer Service Representative - Full Time Job

Atlantic Aviation FBO Services, Inc.; Birmingham (AL); On-site; USD 22,000 - 25,000; Full time

Job summary

Atlantic Aviation FBO Services, Inc. is hiring for a Front Desk Customer Service Representative in Birmingham, AL. The role involves greeting clients, coordinating services for corporate aviation, and processing sales and fuel transactions.

The position requires a high school diploma or GED, 18+ years of age, a valid driver’s license, and customer-service experience. The job offers a $16.50 per hour pay rate with a schedule that includes weekends, overtime, and on-call duties.

Qualifications

• Experience in customer service or hospitality is required.
• Demonstrates strong interpersonal and communication skills.
• Able to perform basic math and operate in a fast-paced environment.

Responsibilities

• Provide professional service and assistance to customers.
• Make hotel and catering reservations for inbound and outbound aircraft.
• Process customer purchases and fuel transactions.
• Collaborate with line service and pilots to meet all customer needs.
• Occasionally travel to support another Atlantic location as needed.
• Flexibility to work shifts including weekends, holidays, and overtime.

Skills

Customer service

Education

High school diploma or GED

Job description

Aviation Front Desk Customer Service Representative - Full Time Job Birmingham, AL

Why You'll Love This Aviation Front Desk Customer Service Representative Job

Did you ever want to work in aviation but didn't know how to break into the industry? Would you like working in a fast-paced environment around some of the most incredible professionals in aviation? If so, this Front Desk Customer Service Representative position with Atlantic Aviation at BHM in Birmingham, AL may be perfect for you!

Pay: $16.50 / hour

Schedule: Requires availability for any/all shifts including overtime, weekends, holidays, and on-call duty

In this position, you will be the first point of contact for clientele arriving at the facility. You will get the opportunity to interact with many large corporations' flight departments and high-profile clients! In this position, you will perform assigned tasks related to providing services for corporate aircraft, cargo and passenger charters, and other general aviation aircraft.

Use your experience and outgoing personality to build a career in aviation you areexcitedaboutand applyfor the Front Desk Customer Service Representative job today!

Front Desk Customer Service Representative Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Front Desk Customer Service Representative Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver's license
• Ability to comprehend and perform basic math calculations

We maintain a drug-free workplace and perform pre-employment substance testing.