Aviation Front Desk & Customer Experience Specialist

Vantage Aviation; West Mifflin (Allegheny County); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Company paid Short-Term Disability

Paid time off

401(k) with company match

Job summary

Vantage Aviation in West Mifflin seeks a Customer Service Representative (CSR) responsible for front desk interactions, delivering world-class customer service, and supporting daily operations. The CSR role demands multitasking and a high level of focus in a dynamic environment.

The ideal candidate possesses strong communication skills and can handle customer transactions efficiently. Benefits include medical insurance, a 401(k) match, and paid time off.

Qualifications

• Strong verbal and written communication skills.
• Ability to multitask effectively in a fast-paced environment.
• Willingness to work evenings, weekends, and holidays.

Responsibilities

• Greet and welcome all customers to Vantage Aviation.
• Accurately receive and process customer purchases.
• Collaborate closely with pilots and team members.

Skills

Strong verbal and written communication skills

Ability to multitask effectively

Basic math comprehension

Education

High school diploma or equivalent

Some college education preferred

Tools

Point-of-sale systems

Telephone systems

Computers

Job description

Vantage Aviation in West Mifflin seeks a Customer Service Representative (CSR) responsible for front desk interactions, delivering world-class customer service, and supporting daily operations. The CSR role demands multitasking and a high level of focus in a dynamic environment.

The ideal candidate possesses strong communication skills and can handle customer transactions efficiently. Benefits include medical insurance, a 401(k) match, and paid time off.