Aviation Front Desk Agent — Fast-Paced Customer Service

Atlantic Aviation FBO Services, Inc.; Teterboro (NJ); On-site; USD 23,000 - 33,000; Full time

Job summary

Atlantic Aviation is seeking a Front Desk Customer Service Representative in Teterboro, NJ to greet clients and manage a fast-paced aviation front desk. The role includes coordinating hotel and catering reservations for aircraft, handling fuel transactions, and supporting pilots and line service staff with customer needs.

This full-time position requires a high level of professionalism, strong math skills, and a valid driver’s license.

Qualifications

• Customer service/hospitality experience.
• High school diploma or GED certificate.
• 18 years of age.
• A valid state driver’s license.
• Ability to comprehend and perform basic math calculations.

Responsibilities

• Provide customers with professional service and assistance.
• Making hotel and catering reservations for inbound and outbound aircraft.
• Processing customer purchases and fuel transactions.
• Work closely with line service personnel and pilots, ensuring all customer service needs are met.
• Occasional travel may be required to support another Atlantic location.

Skills

Customer service

Hospitality experience

Education

High school diploma or GED

Job description

Atlantic Aviation is seeking a Front Desk Customer Service Representative in Teterboro, NJ to greet clients and manage a fast-paced aviation front desk. The role includes coordinating hotel and catering reservations for aircraft, handling fuel transactions, and supporting pilots and line service staff with customer needs.

This full-time position requires a high level of professionalism, strong math skills, and a valid driver’s license.