Aviation Front Desk Agent – Corporate Flight Support

Atlantic Aviation; Town of New Windsor (NY); On-site; USD 26,000 - 28,000; Full time

Job summary

Atlantic Aviation at SWF in New Windsor, NY is seeking a Front Desk Customer Service Representative to greet clients and support corporate aircraft operations. This role offers a dynamic, fast-paced environment around aviation professionals.

You will interact with flight departments and high-profile clients, process purchases and fuel transactions, and coordinate hotel and catering reservations. Overtime and weekend availability may be required.

Qualifications

• Customer service/hospitality experience
• High school diploma or GED certificate
• 18 years of age
• A valid state driver’s license
• Ability to comprehend and perform basic math calculations

Responsibilities

• Provide customers with professional service and assistance
• Making hotel and catering reservations for inbound and outbound aircraft
• Processing customer purchases and fuel transactions
• Work closely with line service personnel and pilots, ensuring all customer service needs are met
• Occasional travel may be required to support another Atlantic location.
• You may be occasionally assigned to another Atlantic location based on geographical proximity as business needs require.

Skills

Customer service/hospitality

Education

High school diploma or GED

Job description

Atlantic Aviation at SWF in New Windsor, NY is seeking a Front Desk Customer Service Representative to greet clients and support corporate aircraft operations. This role offers a dynamic, fast-paced environment around aviation professionals.

You will interact with flight departments and high-profile clients, process purchases and fuel transactions, and coordinate hotel and catering reservations. Overtime and weekend availability may be required.