Aviation Customer Service Manager – CFM56, On-Site Miami

Turbine Engine Solutions; Miami (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive pay

Growth opportunities

Team environment

Job summary

Powerhouse Engines, located in Miami, FL, seeks a motivated Customer Service Manager with aviation industry experience to oversee customer relations and order lifecycle. The role requires coordinating with internal teams, maintaining records, and providing timely updates to customers.

You will work in a fast-paced environment with a focus on accuracy and professionalism; familiarity with CFM56 engines is preferred and Microsoft Excel proficiency is a plus.

Qualifications

• Minimum 2 years experience in the aviation industry.
• Knowledge of the CFM56 family of engines is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Serve as the primary point of contact for customer inquiries and requests.
• Manage and track customer orders from start to completion.
• Collaborate with internal departments to ensure timely and accurate delivery of services.
• Maintain accurate records and documentation in accordance with company procedures.
• Provide regular updates to customers on project status and timelines.
• Resolve customer concerns quickly and effectively while maintaining professionalism.

Skills

Aviation industry

CFM56 knowledge

Attention to detail

Communication skills

Team player

Education

High school diploma or equivalent

Tools

Microsoft Excel

Job description

Powerhouse Engines, located in Miami, FL, seeks a motivated Customer Service Manager with aviation industry experience to oversee customer relations and order lifecycle. The role requires coordinating with internal teams, maintaining records, and providing timely updates to customers.

You will work in a fast-paced environment with a focus on accuracy and professionalism; familiarity with CFM56 engines is preferred and Microsoft Excel proficiency is a plus.