Aviation Customer Service Lead - Ground Operations

Unifi Aviation, LLC; Honolulu (HI); Presencial; USD 26.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flight privileges

Weekly pay

Full-time starts at 30 hours

Paid time off

Medical insurance

401k

Discounts and wellness

Descripción de la vacante

Unifi Aviation, LLC in Hawaii is seeking a Customer Service Supervisor (HNL) to lead a team of agents across arrivals, ticketing, check-in, and baggage services. The role covers passenger support, boarding, reservations, and handling related inquiries and complaints, with rotating shifts in a non-exempt position.

The position offers full-time hours, weekend and holiday work, and comprehensive benefits including flight privileges after 30 days, medical/dental/vision, 401k, and wellness programs.

Formación

• High School diploma, GED or equivalent education.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state or customs requirements.

Responsabilidades

• Leading a team of agents in customer service duties.
• Assist passengers with a friendly welcome during arrival and check-in, including support for passengers with special needs.
• Handle ticketing and check-in via computerized systems including boarding and baggage service.

Educación

High School diploma, GED or equivalent education

Descripción del empleo

Unifi Aviation, LLC in Hawaii is seeking a Customer Service Supervisor (HNL) to lead a team of agents across arrivals, ticketing, check-in, and baggage services. The role covers passenger support, boarding, reservations, and handling related inquiries and complaints, with rotating shifts in a non-exempt position.

The position offers full-time hours, weekend and holiday work, and comprehensive benefits including flight privileges after 30 days, medical/dental/vision, 401k, and wellness programs.