Aviation Crew Support: Guest Experience Specialist

Banyan Air Service; Florida; On-site; USD 20,000 - 29,000; Full time

Job summary

Banyan Air Service in Florida is seeking Crew Support to deliver world-class, personalized service for private aviation clients. This high-touch role thrives in a team-driven, high-performance environment and aims to create memorable, seamless experiences.

Starting salary is $18 per hour and up, depending on experience. The full-time, non-exempt position requires availability on an 8-hour shift between 6am and 10pm and weekends.

Qualifications

• 2+ years in a customer service role preferred.
• Must have a valid driver's license and a good driving record.
• Pre-employment drug test is required.
• Ability to lift at least 30 lbs and stand for extended periods.
• Excellent verbal and written communication.

Responsibilities

• Review the daily schedule to prepare for arrivals and departures.
• Direct arriving aircraft to parking spots and assist with ground handling.
• Greet customers and anticipate their needs; assist with bags and transportation.
• Coordinate with customer relations and line service teams as needed.
• Check crew vans and ensure equipment is ready for daily operations.
• Escort customers to remote parking and to technical areas.

Job description

Banyan Air Service in Florida is seeking Crew Support to deliver world-class, personalized service for private aviation clients. This high-touch role thrives in a team-driven, high-performance environment and aims to create memorable, seamless experiences.

Starting salary is $18 per hour and up, depending on experience. The full-time, non-exempt position requires availability on an 8-hour shift between 6am and 10pm and weekends.