Aviation Crew Scheduling Coordinator

In-Flight Crew Connections; Mint Hill (NC); On-site; USD 42,000 - 66,000; Full time

Job summary

In-Flight Crew Connections (IFCC) seeks an Operations Coordinator to join our fast-paced Operations team in Mint Hill, NC. The role focuses on coordinating contract crew staffing, reviewing trip requirements, and ensuring seamless crew placement from intake to completion.

The ideal candidate has at least two years in workforce scheduling, dispatch, or a similar time-sensitive field, excels at multitasking, and communicates clearly with clients and crew.

Qualifications

• Two years of experience in workforce or crew scheduling.
• Two years of experience in dispatch or logistics.
• Two years of experience in another time-sensitive operational environment.

Responsibilities

• Coordinate contract crew staffing and placement.
• Review trip details, aircraft requirements, crew qualifications, rates, and client expectations.
• Source and initially screen qualified crew members.
• Communicate with clients and crew throughout the placement process.
• Coordinate client submissions, approvals, and crew confirmations.
• Arrange positioning flights, hotels, ground transportation, and other crew travel needs.
• Support trip changes and other time-sensitive operational matters.
• Exercise sound judgment while managing priorities, client expectations, and time-sensitive operational issues.
• Maintain accurate trip, crew, credential, travel, and status information in Bullhorn and client systems.
• Follow established workflows, service standards, escalation procedures, and on-call protocols.
• Contribute to process improvements, standardization, and automation-enabled operations.

Skills

Highly organized

Detail-oriented

Calm under pressure

Strong communication

Proactive problem-solving

Tools

Bullhorn

Textkernel

Credential management

Aviation travel coordination

Job description

In-Flight Crew Connections (IFCC) seeks an Operations Coordinator to join our fast-paced Operations team in Mint Hill, NC. The role focuses on coordinating contract crew staffing, reviewing trip requirements, and ensuring seamless crew placement from intake to completion.

The ideal candidate has at least two years in workforce scheduling, dispatch, or a similar time-sensitive field, excels at multitasking, and communicates clearly with clients and crew.