Aviation Core Returns & Inventory Administrator

Jet Support Services, Inc. (JSSI); Erlanger (KY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings

Job summary

Jet Support Services, Inc. (JSSI) is hiring a Cores Administrator for our Erlanger, KY warehouse.

You will manage core returns end-to-end for internal and third-party customers, generating reports in AvSight and Salesforce, and coordinating with vendors and internal teams to ensure timely processing and billing. You will travel about 10–15 days per year and support continuous improvement of core return operations, documentation, and data accuracy while maintaining strong customer communications

Qualifications

• Minimum of 2 years in aviation industry.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Excel and data handling.
• Excellent customer communication abilities.
• Bachelor's degree in Aviation, Engineering, or related field.
• Familiarity with AvSight and business aviation basics.
• Working knowledge of airframe and powerplant systems.

Responsibilities

• Generate and analyze open-core reports using AvSight and Salesforce.
• Track vendor core returns through portals and follow up to avoid fees.
• Prepare core return documentation and close records.
• Follow up with customers to ensure timely returns and RMAs.
• Collaborate with Sales and Accounting to bill late or non-returned cores.
• Maintain up-to-date notes and status entries in systems.
• Close transactions in AvSight, Salesforce, and vendor portals.
• Provide regular status updates to management on core activity.
• Identify process improvements to strengthen core operations.
• Bill late fees and unreturned-core charges to customers.
• Perform root-cause and trend analysis on late returns.
• Manage warranty RMAs and act as backup Repair Coordinator.

Skills

Aviation industry exp

Customer communication

Organizational skills

Time management

Attention to detail

Education

Bachelor's degree in Aviation, Engineering, or related field

Tools

Excel

AvSight

Salesforce

Job description

Jet Support Services, Inc. (JSSI) is hiring a Cores Administrator for our Erlanger, KY warehouse.

You will manage core returns end-to-end for internal and third-party customers, generating reports in AvSight and Salesforce, and coordinating with vendors and internal teams to ensure timely processing and billing. You will travel about 10–15 days per year and support continuous improvement of core return operations, documentation, and data accuracy while maintaining strong customer communications