Aviation Client Services Specialist

Avflight Corporation; Middletown Township (PA); On-site; USD 30,000 - 42,000; Full time

Job summary

Avflight Corporation in Middletown Township, PA is seeking a Customer Service Representative to be the first point of contact for customers arriving at our facility. You will interact with flight departments and high-profile clients, delivering professional service and solutions.

Responsibilities include assisting with services (fuel, hangar space, catering, hotel accommodations, ground transportation), processing sales, balancing daily tickets and meter sheets, and answering inquiries.

Qualifications

• High school diploma or GED required.
• Must be 18 years or older.
• Experience in hotel/hospitality or customer service a plus.
• Must be comfortable learning multi-line phone systems, email, filing, faxing, and computer skills including Microsoft products.

Responsibilities

• Provide superior customer service to crew members and passengers.
• Assist customers with requested services (fuel, hangar space, catering, hotel accommodations, ground transportation, etc.).
• Resolve customer requests, questions and complaints regarding Avflight's services or products.
• Process sales transactions, close out and balance daily inventory, fuel tickets and meter sheets.

Skills

Customer service

Communication

Multitasking

Organizational skills

Reliability

Education

High school diploma or GED

Tools

Microsoft Office

Phone system

Job description

Avflight Corporation in Middletown Township, PA is seeking a Customer Service Representative to be the first point of contact for customers arriving at our facility. You will interact with flight departments and high-profile clients, delivering professional service and solutions.

Responsibilities include assisting with services (fuel, hangar space, catering, hotel accommodations, ground transportation), processing sales, balancing daily tickets and meter sheets, and answering inquiries.