Aviation Catering & Ground Services Agent

handwerker; Teterboro (NJ); On-site; USD 43,000 - 47,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Tuition reimbursement

Employee discounts

Job summary

Jet Aviation in Teterboro, NJ, is seeking a Ground Support Agent – Catering to deliver 5-star service for aircraft catering and related items at our Fixed Base Operator (FBO). You will coordinate catering orders from receipt through delivery, ensuring presentation, safety, and efficiency.

The ideal candidate has hospitality experience, a related degree or equivalent experience, and can work in a fast-paced environment with a strong customer focus.

Qualifications

• Associate degree in Hospitality or 2-3 years of relevant experience or an equivalent combination of education and experience.
• Experience in aviation or hospitality is preferred.
• Basic computer skills: MS Word, PowerPoint and Excel.

Responsibilities

• Welcome and assist passengers and crew at the FBO, delivering exceptional service.
• Coordinate with internal teams to ensure a seamless customer experience.
• Prepare and organize catering items, beverages, equipment and supplies for flight requirements.
• Prepare accurate, clearly labeled catering orders for aircraft delivery.
• Coordinate timely delivery and pickup of catering orders and supplies.
• Maintain cleanliness and proper storage of dishes, glassware, and utensils.
• Support customer requests and facilitate efficient arrivals and departures.

Skills

Customer service

Teamwork

Communication

Calm under pressure

Driver's license

Education

Associate degree in Hospitality

2-3 years relevant experience

Tools

MS Word

PowerPoint

Excel

Job description

Jet Aviation in Teterboro, NJ, is seeking a Ground Support Agent – Catering to deliver 5-star service for aircraft catering and related items at our Fixed Base Operator (FBO). You will coordinate catering orders from receipt through delivery, ensuring presentation, safety, and efficiency.

The ideal candidate has hospitality experience, a related degree or equivalent experience, and can work in a fast-paced environment with a strong customer focus.