Aviation Academy Student Success Advisor

Acron Aviation; Sanford (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Acron Aviation seeks an Academic Advisor to support students at the Aviation Academy in Sanford, FL. You will be the main contact for students, monitor progress, and coordinate interventions with the Flight Training Team to ensure successful progression and retention.

You will conduct regular one-on-one meetings, document concerns in the Flight Scheduling Platform, and assist with scheduling accommodations and scholarship tracking. Strong communication and discretion are essential in this role.

Qualifications

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/associate's degree with a minimum of 2 years of prior related experience
• Experience in a structured training, education, or aviation environment
• Proficient with the Microsoft Office suite and Teams
• Strong interpersonal, organizational, and communication skills
• Ability to manage sensitive academic and performance-related matters with discretion
• Highly organized with strong attention to detail, capable of managing multiple students training profiles simultaneously

Responsibilities

• Serve as the primary point of contact for all students-in-training.
• Conduct one-on-one meetings to discuss academic progress, training experiences, and concerns.
• Provide counseling and support in collaboration with the Flight Training Team.
• Maintain a regular cadence of student check-ins.
• Track and monitor student progress through assigned training programs.
• Review Unsatisfactory (UnSat) reports and schedule review meetings as needed.
• Ensure students' progress through programs in a timely manner.
• Document academic and performance concerns in the Flight Scheduling Platform (FSP).
• Act as the first point of contact for instructor change requests.
• Coordinate withdrawal and training termination meetings as required.
• Assist students with schedule accommodations and special circumstances.
• Monitor progress toward available scholarships and program requirements.
• Investigate financial concerns in coordination with the Flight Training Manager when needed.
• Assist with new cadet welcome and academy acclimation.
• Monitor the student support email inbox and respond to general inquiries.
• Perform other duties as assigned to support academy operations.

Skills

Interpersonal skills

Organizational skills

Communication skills

Problem solving

Microsoft Teams

Education

High School Diploma or equivalent

Associate's degree

Tools

Microsoft Office

Job description

Acron Aviation seeks an Academic Advisor to support students at the Aviation Academy in Sanford, FL. You will be the main contact for students, monitor progress, and coordinate interventions with the Flight Training Team to ensure successful progression and retention.

You will conduct regular one-on-one meetings, document concerns in the Flight Scheduling Platform, and assist with scheduling accommodations and scholarship tracking. Strong communication and discretion are essential in this role.