Aviation Academy Student Success Advisor

Acron Aviation Academy; Sanford (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

Acron Aviation Academy in Sanford, FL is seeking an Academic Advisor to serve as the primary contact for students-in-training. You will monitor academic progress, coordinate interventions, and act as liaison between students and the Flight Training Team.

You will conduct regular student check-ins, track progress, document concerns, and support academy operations to ensure timely progression and success throughout the training lifecycle.

Qualifications

• Requires a High School Diploma or equivalent and a minimum of 6 years of prior relevant experience or 2 years post-Secondary/associate's degree with a minimum of 2 years of prior related experience
• Experience in a structured training, education, or aviation environment.
• Proficient with the Microsoft Office suite and Teams.
• Strong interpersonal, organizational, and communication skills.
• Ability to manage sensitive academic and performance-related matters with discretion
• Highly organized with strong attention to detail, capable of managing multiple students training profiles simultaneously.
• Experience using Flight Schedule Pro or other flight operating software programs.
• Proactive with thinking through solutions to situations before they become problems.
• Ability to be flexible, as the role evolves based on department and Academy needs.
• Takes ownership of handling issues as they arise and feels empowered to problem-solve them by seeking feedback from the appropriate parties as needed.

Responsibilities

• Serve as the primary point of contact for all students-in-training.
• Conduct one-on-one meetings to discuss academic progress, training experiences, and concerns.
• Provide counseling and support in collaboration with the Flight Training Team.
• Maintain a regular cadence of student check-ins.
• Track and monitor student progress through assigned training programs.
• Review Unsatisfactory (UnSat) reports and schedule review meetings as needed.
• Ensure students' progress through programs in a timely manner.
• Document academic and performance concerns in the Flight Scheduling Platform (FSP).
• Act as the first point of contact for instructor change requests.
• Coordinate withdrawal and training termination meetings as required.
• Assist students with schedule accommodations and special circumstances.
• Monitor progress toward available scholarships and program requirements.
• Investigate financial concerns in coordination with the Flight Training Manager when needed.
• Assist with new cadet welcome and academy acclimation.
• Monitor the student support email inbox and respond to general inquiries.
• Perform other duties as assigned to support academy operations.

Skills

Microsoft Office & Teams

Interpersonal skills

Organizational skills

Communication skills

Flight Schedule Pro

Problem solving

Flexibility

Ownership mindset

Education

High School Diploma or equivalent with experience

Tools

Flight Schedule Pro

Job description

Acron Aviation Academy in Sanford, FL is seeking an Academic Advisor to serve as the primary contact for students-in-training. You will monitor academic progress, coordinate interventions, and act as liaison between students and the Flight Training Team.

You will conduct regular student check-ins, track progress, document concerns, and support academy operations to ensure timely progression and success throughout the training lifecycle.