AV & Unified Communications Support Technician

Sira Consulting, an Inc 5000 company; California; On-site; USD 55,000 - 85,000; Full time

Job summary

Sira Consulting, an Inc 5000 company, is seeking an AV Support Specialist to assist with Unified Communications technologies such as Webex, Microsoft Teams, and Cisco video conferencing. The role includes troubleshooting meetings and conference room AV setups to ensure high-quality experiences.

Responsibilities include installing, configuring, and maintaining AV equipment, performing system checks, and managing AV inventories for large group events.

Qualifications

• Support UC technologies including Webex, Microsoft Teams and Cisco video conferencing.
• Install, configure and maintain conference room AV equipment.
• Troubleshoot and resolve AV/UC issues promptly and effectively.
• Maintain accurate inventory of AV equipment and configurations.

Responsibilities

• Provide expert AV support for conference rooms and large group meetings.
• Troubleshoot and resolve issues with UC platforms and devices.
• Perform regular system checks to ensure AV health and network readiness.
• Maintain equipment inventories and assist in asset management.

Tools

Webex

Microsoft Teams

Cisco Video Conferencing

Poly Phones

Conference room AV equipment

AV troubleshooting

Inventory management

Job description

Sira Consulting, an Inc 5000 company, is seeking an AV Support Specialist to assist with Unified Communications technologies such as Webex, Microsoft Teams, and Cisco video conferencing. The role includes troubleshooting meetings and conference room AV setups to ensure high-quality experiences.

Responsibilities include installing, configuring, and maintaining AV equipment, performing system checks, and managing AV inventories for large group events.