AV Technician: Install, Troubleshoot & Train (Paid Holidays)

Intech Innovations Inc.; Peoria (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid Holidays

Health Insurance premium compensation

Job summary

Intech Innovations Inc. is seeking an Audio-Visual Technician to configure, install, and service a wide variety of AV equipment in corporate and educational settings.

You will work with a lead technician, AV Engineer, and AV Programmer to complete installations and communicate project details to the Lead Technician. The role includes troubleshooting with clients via phone/video/site, providing training, reviewing CAD/BOM/SOW, and ensuring professional execution of tasks while maintaining a

Qualifications

• AVIXA CTS certification within 90 days of hire.
• Any AMX, Crestron, Biamp, QSC, Shure or other Pro AV manufacturer training.
• Certified Quality Technician (AQAV, CQT).

Responsibilities

• Ensure all devices and connections are done professionally.
• Document and maintain a punch list for ongoing job tasks.
• Coordinate with Job Manager for ongoing jobs and follow up on support tasks.
• Maintain a Total Equipment Database Model, Serial, and Asset Tag for every job.
• Assist clients by telephone, video and/or on-site for troubleshooting audio visual equipment.
• Provide training and client support for operations of audio-visual systems.
• Review BOM/SOW/CAD drawings prior to project launch.
• Work with the AV Engineer & Programmer to complete project requirements efficiently.
• Communicate with Operations Manager and Salesperson on questions or concerns during a project or service call.
• Relay any future sales opportunities to the Salesperson.
• Good verbal, writing, and listing skills are a must to maintain a high level of customer service.
• Accomplish all other duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Troubleshooting

Coordination

Tools

AMX

Crestron

Biamp

QSC

Shure

Job description

Intech Innovations Inc. is seeking an Audio-Visual Technician to configure, install, and service a wide variety of AV equipment in corporate and educational settings.

You will work with a lead technician, AV Engineer, and AV Programmer to complete installations and communicate project details to the Lead Technician. The role includes troubleshooting with clients via phone/video/site, providing training, reviewing CAD/BOM/SOW, and ensuring professional execution of tasks while maintaining a