AV Technician

Innovee Consulting LLC; New York (NY); On-site; USD 55,000 - 80,000; Full time

Job summary

Innovee Consulting LLC seeks an AV Technician in New York, NY, for a long-term opportunity focused on system design, deployment of videoconferencing, distance learning, and audio systems across NYC locations.

You will train staff, troubleshoot equipment, and coordinate with vendors and desktop support to fulfill videoconference requests, with field work across all NYC boroughs.

Qualifications

• Experience in high level confidential settings.
• Strong multitasking, verbal and written communication skills.
• Ability to work independently or in a group to resolve issues.
• Working knowledge of Microsoft Windows and Office.
• Hands-on operation and troubleshooting of videoconferencing endpoints (Cisco, Tandberg, Polycom) and MCUs.
• Experience with streaming systems (Qumu) and control systems (Crestron, AMX).
• Experience with Public Address and recording systems (Shure, Lectrosonics).

Responsibilities

• Design systems and coordinate projects for implementation of new technologies.
• Coach staff in effective use of videoconferencing, distance learning and audio systems.
• Support Childstat at Training Center and field offices; install and troubleshoot equipment.
• Perform site surveys and diagnose problems for moves, adds, changes and repairs.
• Prepare technical requirements for new systems and upgrades.
• Oversee VC system installation and room upgrades.
• Develop detailed project plans and attend meetings as requested.
• Interface with telecommunications vendors for upgrades.
• Direct staff in basic system operation and troubleshooting remotely.
• Coordinate videoconference infrastructure to connect multiple parties and troubleshoot endpoints.
• Coordinate with ACS staff and desktop support for VC requests.
• Consult with staff to develop instructional materials and provide end-user training.
• Communicate effectively to management, orally and in writing.
• Perform field work at any ACS location within NYC boroughs.

Skills

Multitask

Independent work

Verbal communication

Written communication

Windows OS

Tools

Cisco videoconferencing

Tandberg videoconferencing

Polycom videoconferencing

MCU

Qumu streaming

Crestron

AMX

Public Address systems

Shure microphones

Lectrosonics wireless mics

Job description

Scope Of Work

The resource will be responsible for system design and project coordination for implementation of new and updated technologies, coaching staff in the effective use of these technologies which includes, but not limited to videoconferencing, distance learning and audio systems.

• Support Childstat at Training Center and field offices.
• Install and troubleshoot equipment for Childstat.
• Perform site surveys and diagnose problems for moves, adds, changes and repairs.
• Prepare technical requirements for new systems and system upgrades.
• Oversee the installation and implementation of new videoconferencing systems and room upgrades.
• Review user requirements, develop detailed project plans for new system implementation, and attend meetings as requested.
• Interface with Telecommunication vendors to resolve issues and for upgrades.
• Direct staff in basic system operation and troubleshooting of issues at remote locations.
• Coordinate use of videoconference infrastructure to connect multiple parties to video conferences and supervise the installation and troubleshooting of endpoints.
• Coordinate and liaise with ACS staff and Desktop support technicians to ensure all videoconference requests are met.
• Consult with staff in developing instructional and operational materials.
• Provide end user technical training on new and existing systems.
• Communicate effectively, orally and in writing to management.
• Required to perform field work at any ACS location within the five boroughs of NYC.

Role: AV Technician

Location: New York, NY

Duration: Long Term

Scope Of Work

The resource will be responsible for system design and project coordination for implementation of new and updated technologies, coaching staff in the effective use of these technologies which includes, but not limited to videoconferencing, distance learning and audio systems.

Vendor Qualifications

• Support Childstat at Training Center and field offices.
• Install and troubleshoot equipment for Childstat.
• Perform site surveys and diagnose problems for moves, adds, changes and repairs.
• Prepare technical requirements for new systems and system upgrades.
• Oversee the installation and implementation of new videoconferencing systems and room upgrades.
• Review user requirements, develop detailed project plans for new system implementation, and attend meetings as requested.
• Interface with Telecommunication vendors to resolve issues and for upgrades.
• Direct staff in basic system operation and troubleshooting of issues at remote locations.
• Coordinate use of videoconference infrastructure to connect multiple parties to video conferences and supervise the installation and troubleshooting of endpoints.
• Coordinate and liaise with ACS staff and Desktop support technicians to ensure all videoconference requests are met.
• Consult with staff in developing instructional and operational materials.
• Provide end user technical training on new and existing systems.
• Communicate effectively, orally and in writing to management.
• Required to perform field work at any ACS location within the five boroughs of NYC.

Preferred Skills

• Experience working in high level confidential settings
• Ability to Multitask, excellent verbal and written communication skills
• Ability to work independently or within a group to resolve issues
• Possess working knowledge of Microsoft Windows, Office
• Hand-on operation and troubleshooting knowledge of Cisco, Tandberg and Polycom videoconferencing endpoints and Multipoint Control Units (MCU)
• Experience in streaming systems such as Qumu, Crestron and AMX
• Experience in Public Address systems
• Experience in Recording systems such as Shure, Lectrosonics Wireless Microphones