AV Solutions Architect – Higher Ed Pre-Sales

Acuity Brands; Conyers (GA); Remote; USD 86,000 - 185,000; Full time

Benefits offered by this job

Health care

Dental coverage

Vision plans

401K benefits

Commission/incentive pay

Job summary

Acuity Inc. is hiring a Solutions Architect to support pre-sales for Q-SYS within Higher Education accounts across the United States. You will design solutions, deliver presentations, and train staff to ensure top-tier AV experiences.

The role requires strong AV networking knowledge, cross-functional collaboration, and hands-on experience with UC platforms (Zoom, Google Meet, MS Teams). Travel is required; base location flexible within the U.S.

Qualifications

• BA/BS in Communications, Computer Science, or a related field preferred
• Industry certifications including AVIXA, Q-SYS, PMI, Cisco, CompTIA, and AQAV appreciated
• Minimum 5 years hands-on experience in commercial AV installation/integration project management, programming services, or AV manufacturer application engineering/technical training role
• Experience creating AV system schematic drawings with Bluebeam Revu or similar
• Experience supporting enterprise UC platform deployments, compliance requirements, and operational readiness for Zoom, Google Meet, and Microsoft Teams environments strongly preferred
• Higher Education AV environment management experience a plus
• Experience and comfort with video teleconferencing, control, and audio-video distribution systems especially as it relates to Q-SYS portfolio of hardware and software solutions
• Experience improving technology interactions for end-user customers based on analysis of customer needs and vetted use cases
• Experience with DHCP, IPsec, VLAN, layer 3 routing, TCP, UDP, multicast management
• Experience with performance audio tuning and gain staging desirable
• Possess strong computer skills including Microsoft Office and CRM software (Salesforce experience a plus)
• Excellent written and verbal communication skills
• Ability to maintain calm demeanor under pressure
• Ability to understand, consult, and troubleshoot AV networking
• Passion for user experience

Responsibilities

• Analyze functional requirements and propose Q-SYS solutions including design narratives and scopes of work
• Deliver technical presentations, demonstrations, and on-site proof of concept implementations
• Provide technical training and develop custom training materials for verticals and projects
• Communicate across Dealer Channel Sales, Marketing, Product Management, Technical Services, Professional Services, and QA on product issues
• Represent Q-SYS at regional and national trade shows
• Identify, validate, and support factory-direct programming and commissioning efforts of key accounts

Skills

Communication skills

AV networking

Project management

Training delivery

Customer relations

Networking protocols

CRM (Salesforce)

Education

BA/BS in Communications or CS

Tools

Bluebeam Revu

Zoom

Google Meet

Microsoft Teams

Job description

Acuity Inc. is hiring a Solutions Architect to support pre-sales for Q-SYS within Higher Education accounts across the United States. You will design solutions, deliver presentations, and train staff to ensure top-tier AV experiences.

The role requires strong AV networking knowledge, cross-functional collaboration, and hands-on experience with UC platforms (Zoom, Google Meet, MS Teams). Travel is required; base location flexible within the U.S.