AV Sales Specialist# AV Sales SpecialistLifestyle Electronics - PARK CITY, UT 84098## OverviewTravel PercentageNone## Description**Position Summary:**The AV Sales Specialist is responsible for selling audio-visual and smart home solutions to residential and commercial clients. This includes entertainment systems, whole-home audio, home theaters, smart lighting, networking, surveillance, and automation products. The specialist will educate clients on the latest technologies, conduct in-home consultations, design custom solutions, and coordinate with installers to ensure exceptional customer experience. The ideal candidate is a high-energy sales professional with a passion for technology, strong interpersonal skills, and the ability to build trust and close sales in a consultative environment.**Key Responsibilities:****New Client Acquisition & Development*** Develop new clients through prospecting custom builders, architects, property managers, real estate agents, existing client base, etc.* Maintain CRM documentation for all new client prospecting and follow-up, including meeting or exceeding minimum prospecting KPIs.**Sales & Client Consultation*** Conduct in-home and on-site consultations to assess customer needs and preferences* Educate clients on available AV, smart home, and networking solutions* Design and propose customized AV systems, including equipment, layout, and pricing* Create and present professional proposals with clear scopes of work**Lead Management*** Follow up on leads generated through marketing, showroom visits, and referrals* Maintain CRM documentation for sales activity, customer interactions, and follow-up schedules* Collaborate with marketing and operations teams to ensure alignment on promotions and offerings**Project Coordination*** Work with the Smart Home or AV installation team to ensure accurate job scope and installation timelines* Conduct project walkthroughs with installers and clients when needed* Ensure change orders and upgrades are documented and communicated**Customer Experience & Relationship Building*** Serve as the primary point of contact throughout the sales and pre-install process* Ensure a seamless transition from sale to install, addressing any concerns or scope clarifications* Maintain long-term client relationships to support referrals and repeat business**Industry Expertise*** Stay current with new AV and automation technologies and trends* Attend training sessions and vendor demos to stay knowledgeable on products and solutions* Assist in updating sales tools, showroom setups, and demo systems## Qualifications* 3–6+ years of experience in A V, home automation, or technology sales* Strong knowledge of audio-visual systems, smart home technologies, and low-voltage products such as Crestron, Savant, Control4, Lutron, etc.* Experience conducting in-home or B2C sales preferred* Excellent communication and presentation skills* Tech-savvy with the ability to learn and explain systems clearly* Valid driver’s license with reliable transportation* Experience using CRM or sales platforms (e.g., D-Tools, WeQuote) preferred**Key Competencies:*** Consultative Sales Skills* Product Knowledge (AV, Automation, Networking, Lighting Control)* Client Communication & Relationship Management* Time Management & Follow-Through* Collaboration with Install & Service Teams* Upselling & Revenue Growth Mindset**Physical Requirements:*** Ability to lift and carry demo equipment (up to 30 lbs)* Ability to walk through homes, climb ladders, or access attics/basements during site assessments* Regular travel to client homes, office locations, and occasional vendor training events