AV Production Technician I: Live Events & Streaming

Washington University in St. Louis; St. Louis (MO); Sur place; USD 42 000 - 64 000; Plein temps

Résumé du poste

Washington University in St. Louis is seeking an Audiovisual Production Technician to provide front-line support for audiovisual systems across the School of Medicine campus.

You will help with setup, operation, maintenance, and troubleshooting of equipment used in classrooms, conference rooms, and events. The role supports faculty, staff, students, and partners, performing basic troubleshooting, assisting with live events, streaming, and videoconferencing, while building expertise in modern AV

Qualifications

• Provide first-level technical support for audiovisual systems, presentation technologies, and multimedia equipment across campus facilities.
• Assist with the setup, testing, operation, and breakdown of audiovisual equipment for meetings, lectures, conferences, educational programs, and special events.
• Support classroom technology operations, including computers, projectors, displays, microphones, cameras, audio systems, and presentation software.
• Perform basic troubleshooting and resolution of audiovisual hardware, software, and connectivity issues; elevate complex issues as appropriate.
• Assist with lecture capture, video recording, media streaming, and hybrid meeting support under the direction of senior audiovisual personnel.
• Support video conferencing and collaboration platforms through equipment configuration, testing, and user support.
• Respond to service requests and technical support calls in a timely and professional manner while providing effective customer service to faculty, staff, students, guests, and event participants.
• Perform other duties as assigned.

Responsabilités

• Provide first-level technical support for audiovisual systems, presentation technologies, and multimedia equipment across campus facilities.
• Assist with the setup, testing, operation, and breakdown of audiovisual equipment for meetings, lectures, conferences, educational programs, and special events.
• Support classroom technology operations, including computers, projectors, displays, microphones, cameras, audio systems, and presentation software.
• Perform basic troubleshooting and resolution of audiovisual hardware, software, and connectivity issues; elevate complex issues as appropriate.
• Assist with lecture capture, video recording, media streaming, and hybrid meeting support under the direction of senior audiovisual personnel.
• Support video conferencing and collaboration platforms through equipment configuration, testing, and user support.
• Respond to service requests and technical support calls in a timely and professional manner while providing effective customer service to faculty, staff, students, guests, and event participants.
• Perform other duties as assigned.

Connaissances

Not Applicable

Formation

Associate degree or equivalent

Description du poste

Washington University in St. Louis is seeking an Audiovisual Production Technician to provide front-line support for audiovisual systems across the School of Medicine campus.

You will help with setup, operation, maintenance, and troubleshooting of equipment used in classrooms, conference rooms, and events. The role supports faculty, staff, students, and partners, performing basic troubleshooting, assisting with live events, streaming, and videoconferencing, while building expertise in modern AV