Audiovisual Production Technician I - Enterprise Physical Operations

Washington University in St. Louis; EE. UU.; Presencial; USD 29.000 - 45.000; Jornada completa

Descripción de la vacante

The Audiovisual Production Technician at Washington University in St. Louis provides front-line technical support for audiovisual systems, multimedia technologies, and event support services across the WashU School of Medicine campus.

You will assist with setup, operation, maintenance, and troubleshooting of equipment used in classrooms, conference rooms, auditoriums, and events. You will support faculty, staff, students, and partners by ensuring reliable audiovisual services for academic,

Formación

• Assoc degree or equivalent experience.
• No specific certification required.
• No prior work experience required.

Responsabilidades

• Provide first-level technical support for audiovisual systems and multimedia equipment.
• Assist with setup and breakdown of audiovisual equipment for events.
• Support classroom tech: projectors, displays, microphones, cameras.
• Troubleshoot hardware and software, escalate complex issues.
• Assist with lecture capture, recording, streaming, and hybrid meetings.
• Support video conferencing setup and user support.
• Respond to service requests promptly with professional customer service.
• Perform other duties as assigned.

Conocimientos

Adaptability

Audio Visual Installations

Camera Operations

Customer Service

Lecture Capture

Video Conferencing

Technical Troubleshooting

Educación

Associate degree

Descripción del empleo

Location

SAINT LOUIS, MO 63110

Scheduled Hours

40

Position Summary

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners. For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.

The Audiovisual Production Technician provides front-line technical support for audiovisual systems, multimedia technologies, and event support services across the WashU School of Medicine campus. This position assists with the setup, operation, maintenance, and troubleshooting of audiovisual equipment used in classrooms, conference rooms, auditoriums, collaborative spaces, and special events. The Audiovisual Production Technician supports faculty, staff, students, and campus partners by helping ensure reliable audiovisual services for academic, administrative, research, and event-related activities. The role performs routine technical tasks, responds to service requests, and supports live events, recording, streaming, and videoconferencing while developing technical expertise in audiovisual production technologies.

Primary Duties & Responsibilities

• Provide first-level technical support for audiovisual systems, presentation technologies, and multimedia equipment across campus facilities.
• Assist with the setup, testing, operation, and breakdown of audiovisual equipment for meetings, lectures, conferences, educational programs, and special events.
• Support classroom technology operations, including computers, projectors, displays, microphones, cameras, audio systems, and presentation software.
• Perform basic troubleshooting and resolution of audiovisual hardware, software, and connectivity issues; escalated complex issues as appropriate.
• Assist with lecture capture, video recording, media streaming, and hybrid meeting support under the direction of senior audiovisual personnel.
• Support video conferencing and collaboration platforms through equipment configuration, testing, and user support.
• Respond to service requests and technical support calls in a timely and professional manner while providing effective customer service to faculty, staff, students, guests, and event participants.
• Perform other duties as assigned.

Working Conditions

Job Location/Working Conditions: Normal office environment. Typical schedule is Monday - Friday 9:00 a.m. - 5:30 p.m. with occasional need for schedule flexibility based on needs of the department. Physical Effort: Typically sitting at a desk or table. Repetitive wrist, hand or finger movement. Ability to move to on and off-campus locations. Equipment: Office equipment. The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

• Education: Associate degree or combination of education and experience may substitute for minimum education.
• Certifications/Professional Licenses: No specific certification/professional license is required for this position.
• Work Experience: No specific work experience is required for this position.
• Skills: Not Applicable
• Driver's License: A driver's license is not required for this position.

Preferred Qualifications

• Education: No additional education unless stated elsewhere in the job posting.
• Certifications/Professional Licenses: No additional certification/professional licenses unless stated elsewhere in the job posting.
• Work Experience: Audio-Visual Technology, Media Services, And Event Production (1 Year), Higher Education Or Related (1 Year)
• Skills: Adaptability, Apple Mac OS, Audiovisual Equipment, Audio Visual Installations, Camera Operations, Continuous Learning, Customer Service, High Accuracy, Interpersonal Communication, Lecture Capture, Live Event Filming, Microsoft Windows, Multimedia Presentations, Personal Initiative, Professional Integrity, Strive for Excellence, Teamwork, Technical Support, Technical Troubleshooting, Video Conferencing, Video Conferencing Software, Video Projection, Web Streaming, Working Independently, Written Communication

Grade G08-H Salary Range

$21.17 - $32.85 / Hourly

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request. All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

• Personal Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• Family We offer 4 weeks of caregiver leave to bond with your new child.
• Family care resources are also available for your continued childcare needs.
• Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
• For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity or shared ancestry, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information. As a federal contractor, the university maintains affirmative action programs to implement its equal employment opportunity policy for individuals with disabilities and protected veterans, in accordance with Section 503 of the Rehabilitation Act of 1973, as amended, and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974 (VEVRAA), as amended.

Job Alerts

Q: Can I create a job alert to notify me when jobs of interest are posted? A: Yes! After you create a Candidate Home account, you can set up and manage job alerts to be sent to you either daily or weekly, according to the filters you select. You can add, edit, or delete job alerts at any time. You will need to opt in to communications from WashU when you set up your first alert and will only receive alerts for jobs posted after the alert has been created. Set alerts today so you do not miss any new opportunities!

About WashU

Washington University in St. Louis' collective success is significantly attributed to the passion and outstanding efforts of our community. Our staff, faculty and trainees are committed to excellence and dedicated to carrying out our missions of research, teaching and patient care. WashU prides itself on being a place where people matter, and serious work is done. Our people work together in an inclusive community that celebrates diverse perspectives, collaboration and innovation. We are a community of individuals inspired to work together to develop big ideas and tackle challenging problems. We value the well-being of our people. WashU strives to create a positive employee experience where staff, faculty and trainees thrive, both personally and professionally. Our employees find meaning, connection and vitality in their work and life with a healthy work-life balance and support to learn, grow and make an impact at WashU, the community and the world.