AV Network Technician — Events & Live Production

Pinnacle Live, LLC; Dallas (TX); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

PTO, holidays and sick/personal days

401k with company match

Health, vision, dental insurance

Job summary

Pinnacle Live is seeking a Network Services Technician to manage venue-based networking products and services at the Hilton Anatole in Dallas. You will configure, maintain, and support networking systems, while actively participating in AV activities and client consultations on site.

Ideal candidates bring 1–2 years in AV or hospitality, strong TCP/IP knowledge, and a proactive approach to learning new platforms and technologies.

Qualifications

• High school diploma or equivalent is required or preferred for the role.
• 1–2 years of AV and/or hospitality industry exposure is desirable.
• General computer proficiency and willingness to learn new platforms.
• CompTIA A+ certification is preferred.

Responsibilities

• Lead client communications regarding networking experiences with excellent service.
• Install, configure, and test equipment connected to the network.
• Assist with network design and temporary circuit or wireless scopes as requested.
• Troubleshoot networking and AV equipment, including client laptops.
• Coordinate with Sales/Operations to set up client networking before group arrivals.
• Maintain accurate client event information in company systems.

Skills

Excellent communication

Strong technical aptitude

TCP/IP networking

VLANs setup/configuration

VPN knowledge

Software proficiency

Attention to detail

Education

High school diploma or equivalent

CompTIA A+ certification preferred

Job description

Pinnacle Live is seeking a Network Services Technician to manage venue-based networking products and services at the Hilton Anatole in Dallas. You will configure, maintain, and support networking systems, while actively participating in AV activities and client consultations on site.

Ideal candidates bring 1–2 years in AV or hospitality, strong TCP/IP knowledge, and a proactive approach to learning new platforms and technologies.