AV Integration/Maintenance Technician Lvl 2

Intrepid Solutions and Services LLC; Reston (VA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

401(k) with company matching

Medical insurance

Dental insurance

Vision insurance

Health Savings Account option

Flexible Spending

Life and Disability Insurance

Paid Time Off

Holiday pay

Job summary

Intrepid Solutions and Services LLC seeks an Audio Visual Integration/Maintenance Technician to join the O&M Team at Joint Base Anacostia/Bolling. The role covers AV system support, maintenance, and upgrades, with limited travel within the DMV area.

The specialist will handle troubleshooting of AV/Teleconferencing systems, coordinate maintenance, and support field personnel while meeting TS/SCI polygraph requirements to start onsite.

Qualifications

• Associates degree in Communications Electronics, Networking, or equivalent electronics program.
• Two years of related technology experience may substitute for the degree.
• AV-related certifications are desirable.

Responsibilities

• Perform AV system and video teleconference troubleshooting and repair.
• Manage performance optimization and maintain high levels of availability.
• Provide customer support for AV-related needs.
• Determine locations of subject, materials, work procedures, and machine setups.
• Troubleshoot/maintain/repair Telecommunications, Audio Video, or Video Teleconferencing systems.
• Install studio upgrades and AV cabling; update drawings and test procedures.

Skills

AV system troubleshooting

Video teleconference systems

Customer support

Equipment maintenance

Teleconferencing

AV cabling

Troubleshooting telecommunications

Education

Associate degree in Communications Electronics / Networking or equivalent electronics program

Tools

AMX

Crestron

Extron

Job description

Intrepid Solutions is seeking an Audio Visual (AV) Integration/Maintenance Technician to join our Operations & Maintenance (O&M) Team comprised of AV Subject Matter Expert, AMX/Crestron/Extron programmers, engineers, integration, and maintenance technicians. This person will provide audio visual (AV) communications and media support for AV-related system components and programs. This AV Integration/Maintenance Technician would be supporting our intelligence community customer out of our Joint Base Anacostia/Bolling location.

Responsibilities

• Conduct hardware maintenance and minor installations on equipment.
• Undertake minor system tasks (e.g., loading software and rebooting systems) in support of hardware maintenance and operations functions.
• Install and incorporate new releases, updates, or other changes to COTS hardware and software (diagnostics failures or potential failure predictions).
• Operate and apply automated hardware management and diagnostics systems, including remote management and diagnostics) and interpret findings to maintain, repair, or upgrade hardware.
• Coordinate maintenance of AV equipment.
• Plan, execute, and provide recommendations for preventative maintenance.
• Provide recommendations on spares, spares program, planning, and tracking operational spares and bench stock.
• Provide technical assistance to responding field service personnel.

OPERATING HOURS AND EXPECTATIONS

This is a full-time non-exempt position with standard operating hours (6:00 AM-2:00 PM), Monday-Friday.

TRAVEL

Limited travel to various customer facilities located within the DMV region to help support the O&M Team.

Qualifications

CLEARANCE: Active and current Top Secret (TS) upon application, required. The selected candidate would be required to acquire an SCI and CI Polygraph to meet the customer's onsite requirements. Active TS/SCI with CI poly is required to start and for onsite work.

EDUCATION

• Associates degree in Communications Electronics, Networking, OR equivalent electronics technical program Certificate from an accredited Trade School, College or University.
  • Two years of work experience in the related technology area may be substituted for an Associate's Degree.
  • Certification related to the technology is equivalent to two years of experience or the education requirement.

CERTIFICATION(S)

• Audio Visual (AV) related certifications, desired.

REQUIRED SKILLS AND EXPERIENCE

• Perform AV system and video teleconference system troubleshooting and repair.
• Manage performance optimization and maintain high levels of availability.
• Provide customer support for AV-related needs.
• Ability to determine locations of subject, material, work procedures, sequence, of operations, and machine setups.
• Experience in troubleshooting/maintenance/repair of Telecommunications, Audio Video, or Video Teleconferencing systems, and equipment management.
• One or more of the following:
  • Installing studio upgrades.
  • AV cabling.
  • Audio and Video systems.
  • Computer-based hardware.
  • Teleconferencing.
  • Teleprompter.
  • Backup files and software.
  • Update drawings.
  • Develop standard test procedures and equipment to conduct functional and operational tests.

PHYSICAL REQUIREMENTS

• Must be able to work on a ladder, lift, push and/or pull 50 pounds or more, stand for long periods, and be able to bend, kneel and work with arms raised for prolonged periods.

Benefits

WHAT WE OFFER

At CIS Secure and its associated companies, Intrepid Solutions and Services and Darkblade Systems, we believe in promoting fair and transparent pay practices. We are committed to disclosing the compensation range for transparency and to set clear expectations for all applicants for this posting. This range represents the anticipated low and high end of the base salary for the advertised job, promotion, or transfer opportunity. Please note that the pay range provided is a good faith estimate for the position at the time of posting. The actual salary offered may vary based on various factors including but not limited to relevant experience, knowledge, skills and abilities, education, geographic location, as well as internal equity, and alignment to market data.

Job Type: Full-time (onsite)

Pay Range: $75,000.00 - $110,000.00 per year

Benefits

• 401(k) with company matching
• Dental insurance
• Medical insurance
• Health Savings Account option
• Flexible Spending
• Vision insurance
• Life and Disability Insurance
• Ancillary offerings (Hospital Indemnity, Accident, Critical Illness, Pet Insurance)
• Paid Time Off
• Holiday pay

Intrepid Solutions, a CIS Secure company, is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.