AV Field Service Engineer

TEKsystems; New York (NY); Remote; USD 80,000 - 100,000; Full time

Job summary

TEKsystems is seeking an AV Field Service Engineer to support and maintain advanced audiovisual systems for enterprise clients. Ideal candidates should have a minimum of 5 years of experience with strong technical and troubleshooting skills, specifically with Crestron and AMX systems. The position offers competitive hourly pay and is fully remote, providing the opportunity to work across multiple service engagements while mentoring junior technicians.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Life Insurance (Voluntary)

Short and long-term disability

Time Off/Leave (PTO)

Qualifications

• Minimum 3 years of field service experience in AV or related technologies.
• Hands-on expertise with Crestron and AMX systems.
• Proficiency with multimeters for diagnosing connectivity issues.

Responsibilities

• Diagnose and resolve issues across a range of AV technologies.
• Conduct system testing and site surveys for service agreements.
• Create clear and concise service reports and evaluations.

Skills

Audiovisual systems

Technical troubleshooting

Communication skills

Education

Associate degree or technical diploma

CTS certification preferred

Tools

Crestron DM/NVX

AMX

Job description

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Position Title: AV Field Service Technician

Overview

Our client is seeking a skilled and customer-focused Service Technician to support and maintain advanced audiovisual systems for enterprise clients. This role is ideal for a technician with 5+ years of experience—either currently in service or looking to transition into a service-focused role. The ideal candidate will have hands-on expertise with Crestron and AMX systems , possess their own basic hand tools, and demonstrate proficiency with multimeters for diagnosing connectivity issues. Strong communication skills and professionalism in client-facing environments are essential.

Key Responsibilities

• Technical Troubleshooting: Diagnose and resolve issues across a range of AV technologies, including:
• Custom control systems (Crestron DM/NVX, AMX)
• Executive boardroom and conference center AV systems
• Video teleconferencing platforms
• AVoIP networks (LAN/WAN/internet-based)
• Audio DSP systems (amplifiers, speakers, microphones)
• Projection and display systems
• Video wall and digital signage systems
• RF systems (analog and digital, to a lesser extent)
• Preventative Maintenance: Conduct system testing and site surveys to support service agreement proposals.
• Reporting: Create clear and concise service reports and system evaluations.
• Project Management: Oversee and coordinate multiple service engagements simultaneously.
• Leadership & Mentorship: Guide and support junior and intermediate field service technicians.
  
  

Qualifications

• Education:
• Associate degree or technical diploma (or equivalent experience)
• CTS certification preferred
• Experience:
• Minimum 3 years of field service experience in AV or related technologies
• Technical Skills:
• Audiovisual systems
• Cat6 cabling
• Audio and video conferencing
• System installation and integration
  

Pay And Benefits

The pay range for this position is $40.00 - $55.00/hr.

Eligibility requirements apply to some benefits and may depend on your job

classification and length of employment. Benefits are subject to change and may be

subject to specific elections, plan, or program terms. If eligible, the benefits

Available For This Temporary Role May Include The Following

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
  
  
  

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Jul 3, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems And TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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