AV Field Service Engineer- (Crestron & Biamp)

TEKsystems; New York (NY); On-site; USD 80,000 - 100,000; Full time

Job summary

TEKsystems is seeking a Senior AV Field Service Engineer for local travel primarily around NYC to Southern Connecticut. The role involves on-site service, troubleshooting, and commissioning of enterprise AV systems in high-profile environments, catering to a C-suite clientele. Successful candidates will have proven experience in handling systems such as Crestron, Biamp, QSC, and Dante, and must maintain a professional presence while delivering top-tier support.

Benefits

Medical, dental & vision

401(k) Retirement Plan

Employee Assistance Program

Time Off/Leave (PTO, Vacation or Sick Leave)

Qualifications

• 3+ years of AV field service experience.
• Valid driver's license and clean driving record.
• Strong understanding of AV signal flow.

Responsibilities

• Troubleshoot and maintain Crestron DM/NVX, Biamp DSPs, QSC, and Dante audio networks.
• Commission AV systems: testing, calibration, and documentation.
• Deliver white-glove service to executive-level clients.

Skills

Crestron

Biamp

QSC

Dante

AV System Commissioning

Executive-Level Client Support

Professionalism

Communication

Education

Associate degree or equivalent technical training

CTS certification

Job description

Now Hiring:Senior AV Field Service Engineer

Location:I-95 Corridor – NYC to Southern Connecticut (Including Yonkers & New Rochelle)

Type:Full-Time

All Mileage & Drive Time Fully Paid

Home Most Evenings – Local Travel Only

About the Role:

We’re looking for a polished, professionalAV Field Service Engineer—not an installer—with deep experience inCrestron, Biamp, QSC, and Dantesystems. This role is all abouton-site service, troubleshooting, and commissioningof enterprise AV systems, especially in executive boardrooms and high-profile environments.

You’ll work directly with C-suite clients, so a confident, composed, and service-oriented demeanor is essential.

All local travel is fully reimbursed– includingmileage and drive time. You’ll be home most evenings.

What You’ll Do:

• Troubleshoot and maintain Crestron DM/NVX, Biamp DSPs, QSC, and Dante audio networks
• Commission AV systems: testing, calibration, documentation
• Modify programming in Crestron and Biamp systems
• Support executive boardroom AV and video conferencing systems
• Conduct preventative maintenance and site surveys
• Interpret AV schematics and signal flow diagrams
• Write clear service reports and mentor junior techs
• Deliver white-glove service to executive-level clients

Crestron Toolbox Proficiency Required

You’ll be expected to confidently navigateCrestron Toolboxto:

• Connect to control processors via IP or USB
• UseFile Managerto download and back up existing programs
• Modify logic usingSIMPL WindowsorSIMPL# Pro
• Upload and assign updated programs usingProgram Manager
• Restart programs and verify system performance viaText Console

What You Bring:

• 3+ years of AV field service experience (no installs)
• Proven ability to modify and commission Crestron, Biamp, QSC, and Dante systems
• Proficiency with Crestron Toolbox
• Strong understanding of AV signal flow and system specs
• Professional presence and excellent customer service skills
• Valid driver’s license and clean driving record
• Ability to lift 50+ lbs and work in varied environments

Preferred:CTS certification, associate degree or equivalent technical training

Top Skills:

• Crestron, Biamp, QSC, Dante
• AV System Commissioning & Troubleshooting
• Executive-Level Client Support
• AVoIP & Video Conferencing
• Field Service (No Installs)
• Professionalism & Communication

Pay and Benefits

The pay range for this position is $40.00 - $60.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New York,NY.

Application Deadline

This position is anticipated to close on Jul 9, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.