AV Field Engineer - Level 2

Avidex; Lake Forest (CA); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive compensation

Health, dental, and vision benefits

401(k) retirement plan with employer C

Paid time off

Holidays

Job summary

Avidex is seeking an Audiovisual Field Engineer II to support field engineering responsibilities across AV/IT systems, including configuration, programming, testing, and documentation for client acceptance.

You will collaborate with project managers, installers, and clients to ensure systems meet documented specs, perform punch list resolution, and train clients while adhering to safety standards. This role requires travel to customer sites and on-site work in California.

Qualifications

• High school diploma or GED; associate degree preferred.
• 4+ years of AV/IT or field engineering experience.
• Experience with AMX, Crestron, Extron, Q-SYS.
• Proficiency with Python, HTML, or C#.

Responsibilities

• Provide field engineering support across equipment configuration, programming, troubleshooting, testing, and documentation.
• Commission and test integrated AV/IT systems and prepare punch lists through final client acceptance.
• Load, test, and edit control system code and GUI files with remote assistance as needed.
• Configure and troubleshoot audio, video, control, conferencing, DSP, and networked AV systems.
• Verify systems are complete and operating per project documentation and requirements.
• Support control system submittals and maintain field documentation, configuration files, programs, and markups.
• Identify scope changes and communicate opportunities to Project Leads.
• Collaborate with project and installation teams to resolve issues and drive project success.
• Provide system training to clients and guidance to developing Field Engineers.
• Follow safety standards and project-site requirements.

Skills

AV/IT system commissioning

System configuration & troubleshooting

Control system programming

DSP configuration & tuning

TCP/IP networking

Video display setup

Documentation & closeout

Client training

Cross-functional collaboration

Travel readiness

Education

High school diploma or GED

Associate degree or equivalent experience preferred

Tools

AMX

Crestron

Extron

Q-SYS

Biamp

BSS

Python

HTML

C#

Job description

Position Summary:

The Audiovisual (AV) Field Engineer - II provides technical commissioning and field engineering support for integrated AV/IT systems. This role combines system configuration, programming, testing, troubleshooting, and documentation to ensure systems perform as designed and are ready for client acceptance.

Working closely with project managers, engineers, installation teams, programmers, and clients, the Audiovisual (AV) Field Engineer II provides intermediate technical expertise across audio, video, control systems, DSP, and networking.

Skills & Core Strengths

• AV/IT system commissioning and testing
• System configuration and troubleshooting
• Control system programming and editing
• Audio and video system configuration
• DSP configuration and tuning
• TCP/IP networking and digital communications
• Video display setup and color balancing
• Technical documentation and system closeout
• Client training and technical support
• Cross-functional project collaboration

What You'll Do

• Provide field engineering support across equipment configuration, programming, troubleshooting, testing, and documentation.
• Commission and test integrated AV/IT systems and prepare punch lists through final client acceptance.
• Load, test, and edit control system code and graphical user interface files with remote assistance as needed.
• Configure and troubleshoot audio, video, control, conferencing, DSP, and networked AV systems.
• Verify systems are complete and operating in accordance with project documentation and requirements.
• Support control system submittals and maintain accurate field documentation, configuration files, programs, and system markups.
• Identify potential scope changes and communicate opportunities to Project Leads.
• Partner with project and installation teams to resolve technical issues and support successful project completion.
• Provide system training to clients and technical guidance to developing Field Engineers as assigned.
• Follow applicable safety standards and project-site requirements.

What We're Looking for

• High school diploma or GED required; Associate degree or equivalent relevant experience preferred.
• 4+ years of experience providing technical AV/IT or field engineering support.
• Intermediate experience with integrated audio, video, conferencing, control, DSP, and networked AV systems.
• Experience loading, testing, and editing control system code and graphical user interfaces, including platforms such as AMX, Crestron, Extron, Q-SYS, or similar.
• Experience with programming technologies such as Python, HTML, C#Pro, or similar.
• Working knowledge of digital communication protocols, including IP, RS232, RS485, and USB.
• Experience configuring wired and wireless TCP/IP networks.
• Experience with DSP platforms such as Biamp, BSS, Crestron, Extron, Q-SYS, or similar.
• Proficiency with AV/IT software, hand tools, and test equipment.
• Strong troubleshooting, communication, customer service, organizational, and time-management skills.
• AVIXA CTS and CompTIA A+ or equivalent certifications, or ability to obtain both within one year of hire.
• Ability to travel to customer sites and work varying schedules, including occasional evenings, weekends, and overnight travel.
• Ability to safely perform field-based AV work, including climbing ladders or scaffolding and lifting and carrying up to 50 pounds with assistance.

About Us

Avidex is a leading AV/IT integration company delivering innovative technology solutions across corporate, healthcare, education, and enterprise environments. We design, build, and support collaboration spaces and integrated systems that help organizations connect and work more effectively.

We pride ourselves on technical expertise, teamwork, and a commitment to excellence. Our teams partner closely with clients to deliver thoughtful solutions and long-term value.

What we offer:

• Competitive compensation plan
• Health, dental, and vision benefits
• 401(k) retirement plan with employer match
• Up to 120 hours of PTO (accrued)
• 10 Paid Holidays
• 8 hours to volunteer on your favorite cause
• Opportunities for professional growth and development
• Collaborative and innovative work environment

Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.