Audiovisual (AV) Field Engineer - II

Socket.dev; Lake Forest (CA); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health, dental, vision

401(k) with employer match

Paid time off (PTO)

Paid holidays

Volunteer time allowance

Professional development opportunities

Job summary

Avidex is seeking a skilled AV/IT Field Engineer II in the United States for intermediate-level field engineering and system commissioning. You will work with project managers, installers, programmers, and clients to ensure AV/IT systems meet design specs and acceptance criteria.

You’ll configure, test, troubleshoot, and document complex audio, video, DSP, and networking systems, while supporting client training and project closeout. Travel to sites is expected.

Qualifications

• HS diploma or GED; Associate degree preferred.
• 4+ years in technical AV/IT or field engineering support.
• Experience with integrated AV/IT systems and networking.
• Proficiency with AMX/Crestron/Extron/Q-SYS or similar platforms.
• Familiarity with Python/HTML/C#-like scripting is a plus.
• Willingness to travel to client sites and adapt to schedules.

Responsibilities

• Provide field engineering support for AV/IT system configuration and testing.
• Commission and test integrated AV/IT systems and prepare punch lists.
• Load, test, and edit control system code and GUI files.
• Configure audio, video, control, DSP, and networked AV systems.
• Verify systems meet project documentation and requirements.
• Maintain field documentation, programs, and system markups.
• Identify scope changes and communicate with project leads.
• Collaborate with project/installation teams to resolve issues.
• Provide client system training and guidance to junior engineers.
• Follow safety standards and site requirements.

Skills

AV/IT system expertise

System configuration

Control system programming

DSP configuration

TCP/IP networking

Client training

Cross-functional collaboration

Troubleshooting

Documentation

Project coordination

Education

HS Diploma or GED

Associate degree preferred

Tools

AMX

Crestron

Extron

Q-SYS

Biamp

BSS

Job description

Position Summary:

The Audiovisual (AV) Field Engineer - II provides technical commissioning and field engineering support for integrated AV/IT systems. This role combines system configuration, programming, testing, troubleshooting, and documentation to ensure systems perform as designed and are ready for client acceptance.

Working closely with project managers, engineers, installation teams, programmers, and clients,the Audiovisual (AV) Field Engineer II provides intermediate technical expertise across audio, video, control systems, DSP, and networking.

Skills & Core Strengths

• AV/IT system commissioning and testing
• System configuration and troubleshooting
• Control system programming and editing
• Audio and video system configuration
• DSP configuration and tuning
• TCP/IP networking and digital communications
• Video display setup and color balancing
• Technical documentation and system closeout
• Client training and technical support
• Cross-functional project collaboration

What You'll Do

• Provide field engineering support across equipment configuration, programming, troubleshooting, testing, and documentation.
• Commission and test integrated AV/IT systems and prepare punch lists through final client acceptance.
• Load, test, and edit control system code and graphical user interface files with remote assistance as needed.
• Configure and troubleshoot audio, video, control, conferencing, DSP, and networked AV systems.
• Verify systems are complete and operating in accordance with project documentation and requirements.
• Support control system submittals and maintain accurate field documentation, configuration files, programs, and system markups.
• Identify potential scope changes and communicate opportunities to Project Leads.
• Partner with project and installation teams to resolve technical issues and support successful project completion.
• Provide system training to clients and technical guidance to developing Field Engineers as assigned.
• Follow applicable safety standards and project-site requirements.

What We're Looking for

• High school diploma or GED required; Associate degree or equivalent relevant experience preferred.
• 4+ years of experience providing technical AV/IT or field engineering support.
• Intermediate experience with integrated audio, video, conferencing, control, DSP, and networked AV systems.
• Experience loading, testing, and editing control system code and graphical user interfaces, including platforms such as AMX, Crestron, Extron, Q-SYS, or similar.
• Experience with programming technologies such as Python, HTML, C#Pro, or similar.
• Working knowledge of digital communication protocols, including IP, RS232, RS485, and USB.
• Experience configuring wired and wireless TCP/IP networks.
• Experience with DSP platforms such as Biamp, BSS, Crestron, Extron, Q-SYS, or similar.
• Proficiency with AV/IT software, hand tools, and test equipment.
• Strong troubleshooting, communication, customer service, organizational, and time-management skills.
• AVIXA CTS and CompTIA A+ or equivalent certifications, or ability to obtain both within one year of hire.
• Ability to travel to customer sites and work varying schedules, including occasional evenings, weekends, and overnight travel.
• Ability to safely perform field-based AV work, including climbing ladders or scaffolding and lifting and carrying up to 50 pounds with assistance.

About Us

Avidex is a leading AV/IT integration company delivering innovative technology solutions across corporate, healthcare, education, and enterprise environments. We design, build, and support collaboration spaces and integrated systems that help organizations connect and work more effectively.

We pride ourselves on technical expertise, teamwork, and a commitment to excellence. Our teams partner closely with clients to deliver thoughtful solutions and long-term value.

What we offer:

• Competitive compensation plan
• Health, dental, and vision benefits
• 401(k) retirement plan with employer match
• Up to 120 hours of PTO (accrued)
• 10 Paid Holidays
• 8 hours to volunteer on your favorite cause
• Opportunities for professional growth and development
• Collaborative and innovative work environment

Avidex is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or status as a protected veteran. We are committed to providing a workplace that is free from discrimination, harassment, and where all employees are treated with respect and dignity. We believe that diverse perspectives enhance our organization and contribute to innovation, collaboration, and overall success.