AV Event Services Supervisor - Live Production Lead

Pinnacle Live, LLC; Nashville (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Pinnacle Live at Omni Nashville Hotel is seeking an Event Services Supervisor to oversee floor operations, setup and technical execution in a hotel environment, delivering unmatched guest experiences.

The role includes supervision of labor, clear daily communications, client interactions, and responsibility for inventory, safety, billing accuracy, and ongoing skill development. Extended hours and weekends are possible.

Qualifications

• Two to three year’s prior experience in the audiovisual and/or hospitality industry.
• Two years’ advanced audio and visual experience in a theatrical or live event environment.
• Computer proficiency

Responsibilities

• Supervise non-union, union and contract labor to ensure all set up and strikes are completed according to Pinnacle Live’s standards.
• Ensure AM and PM shifts receive clear communication of daily expectations and all log information detailed and complete
• Greet guest/client before the event and provide clear instructions on how to operate equipment.
• Provide continued communication with client to ensure success of all events.
• Follow through on all client requests and look for opportunities to enhance the client’s event
• Ensures all inventory is in good working order and rental condition
• Complies and enforces all Company security and safety measures
• Manage venue inventory and location of equipment to ensure inventory is secure from theft and/or damage
• Ensure any lost, stolen or damaged equipment is immediately reported to supervisor
• Continually work toward updating and improving technical skills
• Provide continued communication with client to ensure success of all events
• Maintain accurate client event information into the Company’s billing/event order system
• Review invoice with client and obtain client’s signature on invoice and add-ons
• Ensure all Company occupied areas are clean, organized and up to Company standards
• Perform other duties as assigned.

Skills

Technical aptitude

Planning

Organizational skills

Interpersonal skills

Communication skills

Customer focus

Team player

Job description

Pinnacle Live at Omni Nashville Hotel is seeking an Event Services Supervisor to oversee floor operations, setup and technical execution in a hotel environment, delivering unmatched guest experiences.

The role includes supervision of labor, clear daily communications, client interactions, and responsibility for inventory, safety, billing accuracy, and ongoing skill development. Extended hours and weekends are possible.