AV & Digital Signage Deployment Manager

McFaddin Marketing; Louisville (KY); On-site; USD 70,000 - 95,000; Full time

Job summary

McFaddin Marketing is seeking a Deployment Manager to own restaurant AV and digital signage deployments from site survey through go-live. This hands-on role covers staging hardware, coordinating installs, troubleshooting in real time, and ensuring every site goes live on schedule and on spec.

The ideal candidate has hands-on experience with digital signage, commercial AV, and POS systems, can walk through end-to-end rollouts, and is comfortable working inside restaurants under construction while

Qualifications

• Hands-on experience deploying digital signage, menu boards, commercial AV, POS systems, or comparable technology in the field.
• Walk us through a rollout you ran end-to-end, including what went wrong and how you fixed it.
• Comfort working inside restaurants under construction, not just conference rooms.
• Strong organizational skills across multiple active projects and job sites.
• Troubleshooting mindset: solve issues under deadline pressure (e.g., Friday evenings).
• Valid driver's license and willingness to travel to client sites as deployments require.

Responsibilities

• Own AV and digital signage deployments end-to-end: site survey, hardware staging, installation coordination, testing, and go-live
• Stage and configure media players, commercial displays, audio equipment, and related hardware before it ships to site
• Coordinate install days with field technicians, general contractors, and restaurant operators, and step in on-site when needed
• Troubleshoot hardware, audio, video, content, and connectivity issues in real time, including under deadline pressure
• Manage multiple concurrent deployments without dropping details
• Maintain deployment documentation, site records, and punch lists
• Serve as the primary point of contact for clients during active rollouts

Skills

Signage deployments

Field installations

Troubleshooting

Project coordination

Driving/travel

Education

High school or equivalent

Tools

BrightSign

Job description

We are a service and solutions provider specializing in restaurant construction and technology, and our AV and digital signage business is growing fast. We're hiring a Deployment Manager who owns projects from site survey to go-live. Not someone who schedules meetings about installations, but someone who makes installations happen.

This is a hands-on field and operations role covering the full range of restaurant technology: digital menu boards, drive-thru displays, audio systems, TVs and video walls, and the network and control infrastructure behind them. You'll manage deployments across a growing portfolio of client locations: staging hardware, coordinating installs, troubleshooting in real time, and making sure every site goes live on schedule and on spec.

WHAT YOU'LL DO

• Own AV and digital signage deployments end-to-end: site survey, hardware staging, installation coordination, testing, and go-live
• Stage and configure media players, commercial displays, audio equipment, and related hardware before it ships to site
• Coordinate install days with field technicians, general contractors, and restaurant operators, and step in on-site when needed
• Troubleshoot hardware, audio, video, content, and connectivity issues in real time, including under deadline pressure
• Manage multiple concurrent deployments without dropping details
• Maintain deployment documentation, site records, and punch lists
• Serve as the primary point of contact for clients during active rollouts

WHAT YOU'LL BRING

• Hands‑on experience deploying digital signage, menu boards, commercial AV, POS systems, or comparable technology in the field. You've personally commissioned hardware on‑site
• The ability to walk us through a rollout you ran end‑to‑end, including what went wrong and how you fixed it
• Comfort working inside restaurants under construction, not just conference rooms
• Strong organizational skills across multiple active projects and job sites
• A troubleshooting mindset: when something breaks at 4 PM on a Friday, you're the one who solves it
• Valid driver's license and willingness to travel to client sites as deployments require

NICE TO HAVE

• Experience with BrightSign or similar commercial media players
• Familiarity with structured cabling, display mounting, audio distribution, or low‑voltage work
• Experience with drive‑thru systems, video walls, or restaurant audio
• Experience working with national or multi‑site restaurant brands
• Background in restaurant operations or restaurant construction

WHY JOIN US

We work with some of the most active and recognizable brands in the restaurant industry. As we expand, the person in this role will shape how our deployment operation scales, with real ownership, real variety, and real impact on how restaurants come to life.

Compensation is competitive and commensurate with hands‑on experience.