Auxiliary Services Director Associate

University of Kentucky; Lexington (VA); On-site; USD 58,000 - 96,000; Full time

Job summary

The University of Kentucky Housing team is seeking an accomplished, results-driven professional to assume a senior leadership role supporting the Director of Housing in overseeing university-owned housing facilities.

You will lead day-to-day operations for university-owned housing facilities, manage move-in/move-out logistics, collaborate with campus partners, and drive initiatives that improve housing services and student satisfaction while promoting accountability and continuous improvement.

Qualifications

• Experience in housing operations, higher education, facilities management, or a related field.
• Strong operational, project management, organizational, and problem-solving skills.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to manage crises, make sound decisions, and adapt effectively in a dynamic environment.
• Knowledge of process improvement, and strategic initiatives.
• Commitment to student-centered service, operational excellence, and university policies.

Responsibilities

• Lead day-to-day operations for university-owned housing facilities, ensuring effective service delivery and a positive resident experience.
• Manage logistics for move-in and move-out operations, ensuring smooth operations through effective staff scheduling and resource management.
• Collaborate with Residence Life, Facilities Management, and campus partners to address student needs and maintain consistent housing operations.
• Lead administrative processes, work order follow-up, keybox management, and resource coordination.
• Support the Director of Housing in housing capital projects and implementing initiatives that improve housing services and student satisfaction.
• Lead housing-related emergency response and coordinate timely communication with university stakeholders and community.
• Promote a high-performance culture focused on accountability, service excellence, collaboration, and continuous improvement.

Skills

MS Windows

Excel

Starrez

Education

MA

Tools

MS Windows

Excel

Starrez

Job description

Posting Details

Job Title Auxiliary Services Director Associate

Requisition Number RE56070

Working Title Associate Director of Housing

Department Name 3DH31:Aux Services - University Housing

Work Location Lexington, KY

Grade Level 47

Salary Range $58,302-96,179/year

Type of Position Staff

Position Time Status Full-Time

Required Education MA

Click here for more information about equivalencies: https://hr.uky.edu/employment/working-uk/equivalencies

Required Related Experience 4 yrs

Required License/Registration/Certification None

Physical Requirements Must be able to lift up to 25 pounds, stand for long periods of time, sit for long periods of time, walk across campus occasionally, climb stairs and endure extreme temperature mostly during move in and move out events

Shift Monday-Friday, 8:00 AM-5:00 PM and additional hours as needed in exempt role status; Must be able to work some evenings, weekends and holiday response which is dependent on situational factors

Job Summary

The University of Kentucky Housing team is seeking an accomplished, results-driven professional to assume a senior leadership role supporting the Director of Housing in overseeing university-owned housing facilities.

What You Will Do

• Lead day-to-day operations for university-owned housing facilities, ensuring effective service delivery and a positive resident experience.
• Manage logistics for move-in and move-out operations, ensuring smooth operations through effective staff scheduling and resource management.
• Collaborate with Residence Life, Facilities Management, and campus partners to address student needs and maintain consistent housing operations.
• Lead administrative processes, work order follow-up, keybox management, and resource coordination.
• Support the Director of Housing in housing capital projects and implementing initiatives that improve housing services and student satisfaction.
• Lead housing-related emergency response and coordinate timely communication with university stakeholders and community.
• Promote a high-performance culture focused on accountability, service excellence, collaboration, and continuous improvement.

What You Will Bring

• Experience in housing operations, higher education, facilities management, or a related field.
• Strong operational, project management, organizational, and problem-solving skills.
• Excellent communication, interpersonal, and relationship-building skills.
• Ability to manage crises, make sound decisions, and adapt effectively in a dynamic environment.
• Knowledge of process improvement, and strategic initiatives.
• Commitment to student-centered service, operational excellence, and university policies.

What Is In It For You

• Meaningful impact: Help shape the housing experience for University of Kentucky students and families.
• Leadership and strategic opportunities: Lead housing operations, strategic initiatives, and cross-campus partnerships.
• Professional growth: Expand your expertise in housing administration, operational leadership, project management, and higher education.
• Collaborative environment: Work with campus leaders and partners across Housing, Facilities Management, Residence Life, and Auxiliary Services.
• Comprehensive benefits: Enjoy competitive compensation, excellent benefits, and opportunities for professional growth at the University of Kentucky.

Skills / Knowledge / Abilities

MS Windows, Excel, Starrez

Does this position have supervisory responsibilities?

No

Preferred Education/Experience

Driver’s license preferred.

Deadline to Apply

10/30/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

#CampusGrade